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Adolygiadau The Edinburgh Natural Skincare Company

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Serum Bundle

Nothing wrong with the service, if a tad slow, it's the product I question.

Product reviews

Dyddiad y pryniant: 20/07/2025

0

JP

Jean Powell

Dilyswyd gan Feefo

Nantwich, Cheshire

1 year ago

What Jean Powell said about The Edinburgh Natural Skincare Company:

PERFECT SERVICE

Very easy to order products online. Delivery within a few days. Always securely wrapped. Never had a problem and have been ordering for a number of years.

Product reviews

Dyddiad y pryniant: 20/07/2025

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Excellent

Product reviews

Dyddiad y pryniant: 20/07/2025

0

CT

Cynthia Tipper

Dilyswyd gan Feefo

Lichfield

1 year ago

What Cynthia Tipper said about The Edinburgh Natural Skincare Company:

Makes my old skin feel softer

Order on line, great for free postage over £50

Product reviews

Dyddiad y pryniant: 19/07/2025

0

ML

Martina Lorayes

Dilyswyd gan Feefo

1 year ago

Product reviews

Dyddiad y pryniant: 19/07/2025

0

Cwsmer Dibynadwy

Dilyswyd gan Feefo

1 year ago

Happy

Very easy

Product reviews

Dyddiad y pryniant: 19/07/2025

0

MK

Maureen Keelan

Dilyswyd gan Feefo

Dundee

1 year ago

What Maureen Keelan said about The Edinburgh Natural Skincare Company:

Nice wee moisturiser.

The service is good, was easy to order, I used my loyalty points plus was sent a 20% code which was a great bonus.

Product reviews

Dyddiad y pryniant: 18/07/2025

0

DR

Dana Rostowfske

Dilyswyd gan Feefo

West Bend, WI

1 year ago

What Dana Rostowfske said about The Edinburgh Natural Skincare Company:

Life-long Customer

Love this company! Found them when I was in Edinburgh in 2021 and I've used almost all their goodies. Would recommend!

Product reviews

Dyddiad y pryniant: 10/07/2025

0

JS

Jennifer Simpson

Dilyswyd gan Feefo

Arbroath

1 year ago

What Jennifer Simpson said about The Edinburgh Natural Skincare Company:

Great Products, Terrible Service

These wonderful products are let down by very poor online customer service. I’m a new customer and I have emailed them twice - first time was over two weeks ago. I couldn’t activate my account as the...

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for your response. I have now received emails from you which have resolved my concerns. It’s a pity it happened when I placed my first two orders with you and I must admit I was quite surprised to receive no replies. Hopefully everything will be okay from here on. The products really are wonderful, I’ll have to visit the shop next time I’m in Edinburgh.

Product reviews

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Jennifer, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

JS

Jennifer Simpson

1 year ago

Thank you for responding. I have now had emails from you which have resolved my concerns, just a pity it happened when I placed my first two orders with you. Hopefully everything will be okay from here on. I’ll make sure to visit the shop next time I’m in Edinburgh

Dyddiad y pryniant: 14/07/2025

0

NE

Neil

Dilyswyd gan Feefo

1 year ago

What Neil said about The Edinburgh Natural Skincare Company:

Poor aftercare

My order arrived damaged and all over the box. I’ve emailed the company over a week ago and again a couple of days ago. I’ve filled in an online contact form and still not heard anything back. Such...

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Product reviews

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Ilana

The Edinburgh Natural Skincare Company

1 year ago

Dear Neil, We’re truly sorry for the poor experience you’ve had with our service. We recently encountered an unexpected issue where our customer service emails were blocked by Hotmail due to updated sender requirements. As a result, we were unable to respond to any Hotmail users during this time. The issue has now been resolved as of this afternoon, and our team is actively working through the backlog of missed messages. I’ve personally escalated your case by forwarding your name and email to our support team to ensure you receive a prompt response. Thank you for your patience, and again, please accept our sincerest apologies. We’ll be in touch very soon.

Dyddiad y pryniant: 12/07/2025

0

The Edinburgh Natural Skincare Company Adolygiadau

Symmetry Anti Ageing Face SerumMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchThis face serum is my absolute favourite. It certainly works for me as my skin is very dry. It spreads well on damp skin and soaks in without a greasy residue. The fragrance is delicate and...Read more

Eternal Anti Ageing Super Serum And Face Cream Bundle. With Black Lilac Seed Oil And Vitamin EMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent skincare. Well done all xxxx

Symmetry Anti-Ageing Face Cream And Face Serum BundleMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchFeels and smells good. Love the serum especially, use it every morning. Good value for money. Just not sure if I could take it on holiday, because of the squeeze top.

Exclusive Hiyori Facial Cleansing BarMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Ultra Rich Anti-Ageing Night Cream and Day Cream SetMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchVery happy with this cream. I use it for over a year and is excellent.

Reverie Hand Cream Bar...Solid Protection With A Fabulous ScentMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Symmetry Hand Cream Bar...For Hand Cream Connoisseurs. Hand Made In ScotlandMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Eternal Anti Ageing Super Face Cream With Black Lilac And Vitamin E...Sumptious And LuxuriousMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchIt's perfect for normal to dry skin and just makes me feel refreshed!

How are Feefo reviews collected?

Who can leave a Feefo review?

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