What Maria Bulhao said about The Edinburgh Natural Skincare Company:
The service was excellent and it arrived promptly .
Emma
The Edinburgh Natural Skincare Company
3 years ago
Thanks so much for your lovely feedback and shopping with Edinburgh Natural Skincare Company. We're really glad you love your Lavender & Frankincense cream! Kind Regards, Emma - ENSC
Product reviews
Dyddiad y pryniant: 29/01/2023
0
Rhannwch
DN
Donna Nesbit
Dilyswyd gan Feefo
Scott City Missouri, USA
3 years ago
What Donna Nesbit said about The Edinburgh Natural Skincare Company:
I ordered 3 - The products are okay, very greasy so not for my hands I’m afraid. The scent is also alright.. I so wanted to love them - but unfortunately, even if you can tell the ingredients are...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thanks so much for taking the time to review, I'm really sorry that the products weren't to your liking and I'll pass your feedback to our Manufacturing and Product Development. Kind Regards, Emma - ENSC
Product reviews
Dyddiad y pryniant: 07/02/2023
0
Rhannwch
WK
Wendy Koeppl
Dilyswyd gan Feefo
Idaho
3 years ago
What Wendy Koeppl said about The Edinburgh Natural Skincare Company:
I can’t comment on their products because I never received my order. I am very disappointed in their service.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Hi Wendy, just looking at your tracking. This was delivered on 21/02/2023. Can you confirmed all was received well? Kind Regards, Emma - ENSC
WK
Wendy Koeppl
3 years ago
It was in my mailbox shortly after my review! I am happy that it wasn’t lost, but I still think 8 weeks is a long wait. But, now that I know that it will be that long, I will be sure to order with that in mind! Thank you!
Product reviews
Dyddiad y pryniant: 01/01/2023
0
Rhannwch
VT
Valerie Tousignant
Dilyswyd gan Feefo
USA
3 years ago
What Valerie Tousignant said about The Edinburgh Natural Skincare Company:
I have sent several messages through your system with a problem with my order and have not gotten a response. And you shipped my Order anyway.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
I'm really sorry that Service has not been as expected, can you please message here detailing the issues you've had and I will try and resolve. Kind Regards, Emma - ENSC
VT
Valerie Tousignant
3 years ago
First request I made was #23654 through system, second was a few days later I sent another request #23716 when I had not heard anything from the first request. Sent a 3rd request #24106 when I received a email my orders where being sent with no change was made to them my order numbers are #9701 and #9702 both had updates to them. It’s really sad it takes a negative rating for someone to contact me. But all the information to what are wrong with my orders are in the request numbers above.
From ordering my first order from this company to receiving my order was without any problem. The items were easy to order and arrived quiet quickly. The items I ordered were hand cream bars .I love...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thanks so much for taking the time to leave feedback for us, we really do appreciate your lovely words. Kind Regards, Emma - ENSC
Product reviews
Dyddiad y pryniant: 07/02/2023
0
Rhannwch
VA
Valerie Addington
Dilyswyd gan Feefo
3 years ago
What Valerie Addington said about The Edinburgh Natural Skincare Company:
Good afternoon, I'm really sorry about the delay to your order. From looking at your order number, this is currently in transit in Chicago. Kind Regards, Emma - ENSC
Thanks so much for your feedback, we really appreciate you taking the time to respond. Please do feel free to reach out to us if you'd like to give further feedback on the the lip balm and travel mini. It's always great to hear fantastic feedback however where products haven't met our Customers expectations, we'd really love feedback on where improvements can be made. Kind Regards, Emma - ENSC
We're really sorry for the delay with you receiving your order. Having looked at your tracking number, I can see that this was delivered 14th February. Can you let me know if that's not the case? Kind Regards, Emma - ENSC
Cwsmer Dibynadwy
3 years ago
Arrived I think on 17th. Maybe originally misdelivered to neighbor or... It was weird on my notice that it said it went to Clarkston MI.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.