What Nadia Bonner said about The Edinburgh Natural Skincare Company:
Lovely product, fast delivery and seamless check out.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you Nadia. I'm the Founder of this company and I really appreciate you went to the effort to leave a five star review. We're a small company fighting the big boys and reviews like this fill us with confidence.
Kind regards.
Tommy
It's my first time ordering from this company.
The website is easy to navigate, the products are amazing and value for money and the ordering process was quick and straightforward.
Delivery time was...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Apologies for the late reply to your five star review. I'm the Founder of the company and when I saw your comment I felt I had to personally thank you. It means a lot to me and my team to get such positive feedback. We are at your service!
Have a great weekend.
Tommy
Dyddiad y pryniant: 03/10/2023
0
Rhannwch
DB
Dawn Beaton
Dilyswyd gan Feefo
3 years ago
What Dawn Beaton said about The Edinburgh Natural Skincare Company:
Loved the smell and the texture. Rubs in well. Will be buying more
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Hi Dawn. I want to say how much I appreciate your feedback. I'm the Founder of the company and it's the most rewarding thing imaginable to have a great response from happy customers.
I hope you have a lovely weekend.
Tommy Crooks
Dyddiad y pryniant: 21/09/2023
0
Rhannwch
OC
Olivia Griffiths-coulthard
Dilyswyd gan Feefo
3 years ago
What Olivia Griffiths-coulthard said about The Edinburgh Natural Skincare Company:
Good service and a great product. I ordered the bundle with the 2 face creams (day and night) I’ve struggled for years to find the right that works for me and some have just masked the issues and not...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you Olivia. I'm Tommy the founder of the company. I've just seen this review and I thought I should personally reply in order to thank you for such a kind, thoughtful and generous response which you've obviously taken some trouble to write. We are absolutely committed to making the very best quality products we can using only nature's finest ingredients. I'm just very happy that we've managed to produce something that you like so much.
If there's anything you need, please don't hesitate to contact us through our website.
Your comment has made my day.
Kind regards.
Tommy Crooks
Nice product which will make nice gifts. I’ve already noticed an improvement on my cuticles!
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you for giving us a 5 star review! I'm very happy that you like our products. We try really hard to make everything as perfect as we possibly can and we very much appreciate positive feedback like this.
Kind regards.
Tommy (The Founder)
Product reviews
Dyddiad y pryniant: 20/09/2023
0
Rhannwch
AL
Anna Liszkowska
Dilyswyd gan Feefo
3 years ago
What Anna Liszkowska said about The Edinburgh Natural Skincare Company:
Thank you for the wonderful products from your store. which I have been using for years. They are wonderful, the skin is nourished and silky.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Anna! What a wonderful review. I'd like to personally thank you for this and I hope you continue to visit our stores. As you probably know, we started back in 2010 and it's been a long hard journey to get to this stage. Great reviews like this are amazingly positive to read and make both myself and the entire team happy.
Many thanks.
Tommy Crooks (Founder)
Product reviews
Dyddiad y pryniant: 18/09/2023
0
Rhannwch
JH
Jenny Hullock
Dilyswyd gan Feefo
Scotland
3 years ago
What Jenny Hullock said about The Edinburgh Natural Skincare Company:
Great products! Great delivery, prompt and on time.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
"Great Products"! That is as good a review as I could ask for and I want to personally thank you for saying that. We work really hard to try and keep our customers happy and getting reviews like this is just fantastic.
Many thanks.
Tommy Crooks (Founder)
Product reviews
Dyddiad y pryniant: 17/09/2023
0
Rhannwch
DS
Dragana Soldo
Dilyswyd gan Feefo
3 years ago
What Dragana Soldo said about The Edinburgh Natural Skincare Company:
Love my new creams! Nice smelling and rich texture in beautiful glass jars. Will be great for the winter months ahead, as the cold really dries my skin quite a bit and these lotions will be great...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
What a fantastic review! Thank you so much for that. I'm delighted you love the creams. When we started back in 2010, I used to make these creams personally at the kitchen table. The recipes are exactly the same as they were back then. What a memory...If there's anything else we can do for you, please don't hesitate to ask and thanks again for that kind and thoughtful feedback.
Kind regards.
Tommy Crooks (Founder).
Product reviews
Dyddiad y pryniant: 15/09/2023
0
Rhannwch
KD
Karen Dills
Dilyswyd gan Feefo
3 years ago
What Karen Dills said about The Edinburgh Natural Skincare Company:
Ordered in late August, only received half of my order & it was damaged! Have been told the rest would arrive soon, never showed up so asked for refund for the products I did not receive, that was 2...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Hi Karen. I'm Tommy the company founder. I believe we spoke and refunded you for the damaged products on or around October 9th. Please accept my apologies for the late reply. We have been looking at ways to improve our customer service since your attempts to get in touch were so unsuccessful, which must have been incredibly frustrating. I can only apologise and assure you that if you decide to visit our site again, which I hope you will, we'll do everything we can to make sure your experience runs smoothly and without incident.
Kind regards.
Tommy Crooks (Founder)
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