What Sarah Haller said about The Edinburgh Natural Skincare Company:
My bars of lotion came quickly from Scotland to the USA. Just in time for Fall gardening and to use as Christmas gifts.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you Sarah. It's important that we keep an eye on our cousins over the pond and keep them in first class products.
Thank yu for visiting our site and I wish you a happy Fall season.
Kind regards.
Tommy (The Founder)
Product reviews
Dyddiad y pryniant: 27/09/2023
0
Rhannwch
CB
Cecelia K Buckley
Dilyswyd gan Feefo
3 years ago
What Cecelia K Buckley said about The Edinburgh Natural Skincare Company:
Very, very nice!!!! Haven't had a chance to use all products.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Cecelia. I have to personally thank you for leaving a five star review. As you probably know, we're a small company and receiving reviews like this is fantastic for our reputation.
many thanks and do visit us again!
Tommy (The Founder)
Dyddiad y pryniant: 03/10/2023
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
Ordering was very simple and the website was easy to navigate.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you very much for this positive feedback. We hope you'll visit our website again!
It's always good to hear that the site is easy to navigate.
Thanks again.
Tommy (The Founder)
Product reviews
Dyddiad y pryniant: 19/09/2023
0
Rhannwch
SN
Sophie Norman
Dilyswyd gan Feefo
Sydney, Australia
3 years ago
What Sophie Norman said about The Edinburgh Natural Skincare Company:
It was extremely easy to order! Your website is easy to navigate and well laid out.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you Sophie! We've spent a lot of time and energy trying to get this right so reading your positive feedback makes us all feel relieved and happy.
Kind regards.
Tommy (The Founder)
Product reviews
Dyddiad y pryniant: 27/09/2023
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
3 years ago
I ordered several items that I use regularly. The face creams are gorgeous. The bath salts package, unfortunately, was open, and the contents had spilt out all over the cardboard box. After an email...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Thank you so much for this lovely feedback. We always try our utmost to make sure our customers are kept happy.
I hope you'll visit our site again and please get in touch if there's anything more we can do for you.
Kind regards.
Tommy (The Founder)
Website said 2-4 days shipping when placing the order at checkout. It was a gift for a 50th birthday and took nearly 2 weeks to receive due to 1 item not in stock which was shown as in stock on...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
We are very sorry that you've had this experience. I have personally contacted you via email to see if we can achieve a satisfactory outcome for you. We take your complaint very seriously and are currently hopeful we can sort this out for you.
Kind regards.
Tommy (The Founder)
Very easy to use website, very easy to order. Ordered the hand moisturiser bars in various scents. They arrived beautifully packaged and smelt gorgeous. They are for Christmas presents.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Hey Snaba. It's taken us 13 years to get to this point in the business and it's positive comments like these that help make worthwhile. Thank you for this review and I hope your Christmas presents are well received.
Regards.
Tommy (The Founder)
They offered me and 10% off code. That didn’t work. They said free shipping for orders over $75. NOPE didn’t work. They said they were sending a free gift of some moisturizing cream. I didn’t get it...
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Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Hi. We've sent you an email and are waiting for your response so we can get this issue sorted out to your satisfaction. If you can please reply to the email, we'll get right oon to it immediately and get things fixed.
Apologies for your inconvenience.
Kind regards.
Tommy (The Founder).
Dyddiad y pryniant: 25/09/2023
0
Rhannwch
LB
Laura Bravo
Dilyswyd gan Feefo
3 years ago
What Laura Bravo said about The Edinburgh Natural Skincare Company:
Thank you for that wonderful review. Myself and the entire team are working continually to ensure we can provide the best products and best level of service to our loyal customers.
We are incredibly grateful for your kind words.
Tommy (The Founder)
Product reviews
Dyddiad y pryniant: 24/09/2023
0
Rhannwch
MP
Marilyn Petkov
Dilyswyd gan Feefo
Santa Fe , New Mexico
3 years ago
What Marilyn Petkov said about The Edinburgh Natural Skincare Company:
Quick shipping, good packing an an excellent product. I love the solid hand cream. It smells delicious, and is very effective.
Tommy Crooks
The Edinburgh Natural Skincare Company
3 years ago
Hi Marilyn.
Thank you for yoyr excellent review. I'm personally delighted that you're happy with your hand cream bar. I think you'll find it perfect for winter protection.
Kind regards and please visit us again!
Tommy (The Founder)
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.