Excellent customer service and all information received in a timely manner. Melissa was very proactive and hugely helpful in ensuring our booking. We enjoyed our cruise so much we have booked another...
Read all
Jess
The Cruise Line Ltd
1 year ago
Thank you for your lovely feedback.
Best regards,
Melissa
Product reviews
1
Rhannwch
MW
Mr Kenneth Watson
Glenrothes
1 year ago
Dyddiad y pryniant: 01/12/2023
What Mr Kenneth Watson said about The Cruise Line Ltd:
Very good communication and easy to discuss and u destined
There was always someone to address any questions we had
I was very impressed and would book again
Jess
The Cruise Line Ltd
1 year ago
Thank you for your kind words, we look forward to helping you in the future.
Kind regards
Louisa
Nikki helped us plan our cruise and booked flights for us. The flights were not part of our Seabourn cruise.
KLM cancelled our Amsterdam to Aberdeen flight
whilst we we on a layover in Kuala Lumpur....
Read all
Jess
The Cruise Line Ltd
1 year ago
Thank you so much for the positive feedback – it is very much appreciated!
I’m glad I was able to help. Take care.
Kind regards
Nikki
Excellent knowledge of cruises and always give good advicec
Jess
The Cruise Line Ltd
1 year ago
Thank you for your feedback which is appreciated.
Best regards,
Paul
1
Rhannwch
MC
Mr Tom Curry
1 year ago
Dyddiad y pryniant: 07/01/2024
What Mr Tom Curry said about The Cruise Line Ltd:
We have cruised with Cunard on several occasions and notices a decline in the services from the restaurants and the bars the staff in these areas seemed less than professionally qualified.
...
Read all
Jess
The Cruise Line Ltd
1 year ago
Thank you for your feedback which we will pass onto Cunard to review.
Many thanks
Paul
1
Rhannwch
MS
Ms Linda Spurr
Harrogate
1 year ago
Dyddiad y pryniant: 21/11/2023
What Ms Linda Spurr said about The Cruise Line Ltd:
The Cruise Line were incredibly helpful and as this was my first river cruise their knowledge and customer service really made the experience of booking very easy.
The Cruise Line is Britain’s original luxury cruise specialist and offers excellent value on voyages with the world’s finest six-star lines. Est. in 1992
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Cruise Line is Britain’s original luxury cruise specialist and offers excellent value on voyages with the world’s finest six-star lines. Est. in 1992
