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Adolygiadau Tenon Tours

Arddangos pob 763 adolygiad

Jason

Dilyswyd gan Feefo

Florida

4 years ago

What Jason said about Tenon Tours:

Fire time London trip and first time using Tenon Tours.

Tenon Tour service was amazing. They were attentive to our needs and always responded to all questions and concerns.

Elizabeth

Tenon Tours

4 years ago

Hi Jason, thank you for sharing your review with us! I'm so happy you had an amazing experience with us on your tour to England. I hope that you'll keep us in mind for future travel needs.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Helpful trip organizer

We appreciated the help making arrangements for our 7-day trip to Wales. Hotel and train arrangements were good. Our driver for Snowdonia and Ffestiniog RR was excellent. We suggest that Tenon...

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your thoughts and feedback with us. We're happy to hear this about your accommodations, train, and private driver arrangements. On behalf of our team, I apologize for any delays in receiving your final itinerary. While we certainly don't want to make excuses, we are in the process of staffing back up as are our overseas partners and regrettably, this causes some atypical delays. However, I have shared your comments with our team so they can be aware moving forward. Thank you again for sharing and we appreciate you choosing to travel with Tenon.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

We had a wonderful trip to England and Wales!

We really enjoyed the activities planned for us especially the Harry Potter experience, Stonehenge, and Wales. While the accommodations in the Lake District were great, there wasn’t a lot to do...

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your experience with us! We're happy that you enjoyed your activities - I'm a Harry Potter fan myself so am especially glad you enjoyed this experience. :) I will pass along your comments about Lake District as well. Thank you for choosing to travel with Tenon Tours and we hope we'll have the chance to plan another trip for you in the future.

Kathleen

Dilyswyd gan Feefo

4 years ago

What Kathleen said about Tenon Tours:

I highly recommend Tenon

Gracie was most helpful and responsive. She adjusted our plans easily as we honed our tour to give us the most rewarding experience.

Elizabeth

Tenon Tours

4 years ago

Thank you for sharing your service feedback with us, Kathleen! I'm glad that Gracie was helpful and responsive during your travels to Ireland - she'll be pleased to hear this. I see that you've traveled with us before and had to rebook this trip, and want to thank you for being a loyal Tenon traveler. We appreciate you choosing to travel with us!

John

Dilyswyd gan Feefo

Lexington, KY, USA

4 years ago

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What John said about Tenon Tours:

From the sales and initial itinerary development, through the COVID delays, finalized plans and our unfortunate airline difficulties, the Tenon team was truly by our side - available, responsive, and...

Elizabeth

Tenon Tours

4 years ago

Hi John, this is wonderful to hear! Thank you so much for sharing your experience with us and for choosing to travel with Tenon Tours. We are happy that you had such a great trip to Scotland and England and especially love your photos. We hope we'll have the opportunity to plan another trip for you in the future!

Ramona

Dilyswyd gan Feefo

4 years ago

What Ramona said about Tenon Tours:

I appreciated the expertise of Tenon staff in several ways. The bookings: hotels, inns, attractions, & car rentals were made with the high expectations of our group in mind. When our arriving flight...

Elizabeth

Tenon Tours

4 years ago

Hi Ramona, thank you for sharing your review of your recent trip to the British Isles. I'm so happy to hear that you enjoyed your time abroad and that our team was able to step in and help with your flight delay and rental car. I have shared your comments about Enterprise and Liverpool Tour with our team so that we can look into this further. Overall, I hope you came home with memories to last a lifetime and that we'll have the chance to work with you on another trip in the future!

Gregory

Dilyswyd gan Feefo

4 years ago

What Gregory said about Tenon Tours:

Great Service! Cathal was a great driver and a great guide! When we come back for our next visit I would highly request having him and your company as our tour guide!

Elizabeth

Tenon Tours

4 years ago

Hi Gregory, thank you so much for leaving your feedback! I'm happy that you had such a wonderful experience with our service as well as your private driver in Ireland.

Steven

Dilyswyd gan Feefo

4 years ago

What Steven said about Tenon Tours:

Everything was first rate, just one hiccup

Lodging provide were great but B&B in Bath not really set up for 3 people. Only a small fold out cot and place not prepared for 3 people, thought only 2 coming. Everything else was first rate. All...

Elizabeth

Tenon Tours

4 years ago

Thank you for your review, Steven. I am sorry to hear about the issues with your B&B in Bath. I didn't see a hotline ticket regarding this, so I have shared your comments with your BYSS Team Member so they are aware. I am happy that everything else was first-rate on your UK trip! Thank you for choosing to travel with Tenon. Please feel free to reach out to travel@tenontours.com if you have any other concerns or feedback.

James

Dilyswyd gan Feefo

4 years ago

What James said about Tenon Tours:

Personalized planning

They were slow to provide us with the final itinerary and needed prompting the week before departure. Numerous requests were required. They did a good job of setting up a personal itinerary of our...

Elizabeth

Tenon Tours

4 years ago

Hi James, thank you for sharing your feedback with us. I appreciate your notes regarding our response times as well. We apologize that things were slow getting started, however, I'm happy to hear that you were satisfied with your personalized itinerary. I have also confirmed the issues with your transfer, and am so sorry that they were not present upon your arrival. I see that you had been in contact with Emily over this and I hope that she is able to help you sort out any pending reimbursements if she hasn't already.

Rachelle

Dilyswyd gan Feefo

4 years ago

What Rachelle said about Tenon Tours:

Wonderful service!

Tenon Tours was AMAZING and so easy to work with. Our agent, Courtney, was fantastic at suggesting sites to see and an itinerary. We had a problem with a connecting flight getting to Ireland and the...

Elizabeth

Tenon Tours

4 years ago

Hi Rachelle, thank you for sharing your experience with us! This is wonderful to hear and I am glad that our BYSS TEAM was able to help sort your missed connection! have shared your comments with Courtney as she will be pleased to see this as well. :) I hope that we'll have the chance to work with you again on a future trip.