Issue remains unresolved after several weeks.
Failure to keep me appraised of situation until I chase.
Very disappointed
0
Rhannwch
TM
Tony Morrissey
Dilyswyd gan Feefo
3 years ago
What Tony Morrissey said about Synextra:
Very efficient and reliable
0
Rhannwch
WM
Wayne Menns
Dilyswyd gan Feefo
3 years ago
What Wayne Menns said about Synextra:
Very efficient service
0
Rhannwch
MB
Matthew Blakemore
Dilyswyd gan Feefo
3 years ago
What Matthew Blakemore said about Synextra:
Keep Doing what you are doing Perfect 10/10
Easy to Contact easy to deal with Agent was pleasant and dealt with my query quickly with good knowledgeable advice that wasn't read from a script 10/10
0
Rhannwch
MT
Matthew Tamcken
Dilyswyd gan Feefo
3 years ago
What Matthew Tamcken said about Synextra:
Fast and efficient service
Fast and efficient service. Sorted effortlessly and polite to boot.
0
Rhannwch
MN
Michael Novotski
Dilyswyd gan Feefo
3 years ago
What Michael Novotski said about Synextra:
Thank you - exceptional service
0
Rhannwch
ND
Nick Daniels
Dilyswyd gan Feefo
3 years ago
What Nick Daniels said about Synextra:
Kerry's responded within minutes to have the peoples affected back up and running
1
Rhannwch
PG
Paul.gilroy
Dilyswyd gan Feefo
3 years ago
What Paul.gilroy said about Synextra:
Kerris resolved my issue after persevering to make sure I got the outcome I needed.
1
Rhannwch
WM
Wayne Menns
Dilyswyd gan Feefo
3 years ago
What Wayne Menns said about Synextra:
I feel the service was ok.
Michael Warren
Synextra
3 years ago
Hi Wayne,
Thank you so much for taking the time to leave this review. I'd be really interested in talking to you further about your experience and what we could do differently to improve the service we provide. Would you be happy for me to reach out to you separately in order to discuss this in more detail?
Kind Regards
Michael Warren
Service Desk Manager
0
Rhannwch
CH
Claire Hill
Dilyswyd gan Feefo
3 years ago
What Claire Hill said about Synextra:
Friendly and helpful
The issue was resolved quickly and Kerris was very helpful
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Synextra combine the best in public, private and hybrid cloud platforms to deliver the right outcome for your business. Speak to one of our cloud experts today.
