Normally plants arrive well packaged and grow well. 2/3rd arrived damaged and didn’t survive. Not sure I’ll buy the tomato’s again, which is a shame as these were on a great offer.
I received £4 refund for a whole order that was perished . Not only the cost but the wait time and inconvenience
Always ordered from suttons - never again
Typical response from Sutton’s they take no responsibility for the product that they sell they just take your money and don’t care about the customer.. No point phoning because nobody answers the...
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Product reviews
Samie
Suttons
21 hours ago
Thank you for your feedback. We are very sorry to hear that your Petunia ‘Orchid-Flowered Mixed F1’ plants arrived in poor condition and that some were damaged during transit.
We understand how disappointing this must have been, especially after waiting for your delivery and taking the time to try and save the plants that could be recovered. We appreciate your comments regarding the packaging and handling, and we will share your feedback with the relevant teams to help us improve our service.
Kind regards, Samie
Suttons Customer Care
Cwsmer Dibynadwy
20 hours ago
Typical response from Sutton’s they take your money send poor quality product
And no offer of a refund do not buy from this company
Have dealt with Suttons before and have always found their plants of good quality. The only issue might be if delivery is delayed by the Courier but Suttons Customer Service is always good.
I have been a customer of suttone for more years than I care to mention. That in and of itself should be sufficient to show the trust I have in them. Products are always first rate and prices...
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Suttons is an internationally renowned supplier of flower and vegetable seeds, young plants, bulbs, fruit bushes and other horticultural products to amateur gardeners. We have a reputation for quality and service that is second to none, and a remarkable history that goes back over two hundred years!