Hi. Apologies for the late delivery, our standard delivery is taking slightly longer than usual due to the strain put on the couriers at this time of year.
Good morning Steve. I will look into this first thing. Due to the time of year and how busy the couriers are we are experiencing more missing parcels than normal. If you could kindly contact customer service so that we are able to rectify a problem in the future before leaving negative feedback, it would be much appreciated.
TC
Trusted Customer
7 years ago
product resent and issue resolved many thanks
Product reviews
Dyddiad y pryniant: 29/11/2018
0
Rhannwch
Cwsmer Dibynadwy
7 years ago
Great customer service, fast delivery
Product reviews
Dyddiad y pryniant: 29/11/2018
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about SushiSushi:
Good price for quite a large amount of stuff! Was delivered very quickly too.
Items not delivered, contacted them but no assistance
Tom
SushiSushi
7 years ago
Good morning Asha, may I ask by what means you tried to contact us? We do not ignore any customer service issues.
Tom
SushiSushi
7 years ago
Apologies for the inconvenience. A replacement has been arranged to be sent out today on a pre noon delivery which is from 7am to 12 noon.
Tom
SushiSushi
7 years ago
Full refund was issued after two failed frozen delivery attempts due incomplete address.
Dyddiad y pryniant: 27/11/2018
0
Rhannwch
TC
Trusted Customer
7 years ago
What Trusted Customer said about SushiSushi:
Everything came as expected and arrived quickly. Unfortunately, the box was damaged but luckily none of the items were damaged. All in all a good experiencd
Tom
SushiSushi
7 years ago
Apologies for the damaged box. Unfortunately we are at the mercy of how well the couriers handle the parcels, which gets worse at this time of year.
Japanese food shop, Street food and Catering Equipment is what we at SushiSushi Ltd do best. With trade price 24/7 you will find what you need right here.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Japanese food shop, Street food and Catering Equipment is what we at SushiSushi Ltd do best. With trade price 24/7 you will find what you need right here.