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Stutterheim US Adolygiadau

https://stutterheim.com/usa

Stutterheim creates beautiful yet functional rainwear in the highest quality.

Service

ratings over the past year

Arddangos pob 407 adolygiad

Cwsmer Dibynadwy

7 years ago

Obsessed!

Excellent quality, shipping time and packaging. I got to wear it for the first time in a storm and I was super dry with no umbrella!

Valued Customer

7 years ago

What Valued Customer said about Stutterheim US:

pic

Very quick delivery and a variety of photos showing the products.

Valued Customer

7 years ago

What Valued Customer said about Stutterheim US:

Love the company, love the efficiency.

Cwsmer Dibynadwy

7 years ago

My raincoat has not arrived, yet

Valued Customer

7 years ago

What Valued Customer said about Stutterheim US:

Online purchase was quick, delivery very quick, and product is great. It just happened to rain on the day I received it so I got to wear it right away.

Cwsmer Dibynadwy

7 years ago

Immediate shipping and great product

Valued Customer

USA

7 years ago

What Valued Customer said about Stutterheim US:

Beautiful bag and shipped fast!

Valued Customer

New York

7 years ago

What Valued Customer said about Stutterheim US:

The gentlemen working at the store couldn't have been more patient and helpful. They went above and beyond despite computer issued to make sure we were able to get the coat my daughter wanted. Lots...

Cwsmer Dibynadwy

7 years ago

dissapointed

Where should I start. My experience with this company was HORRIBLE. When I placing my order the website had a glitch and when my screen reloaded, my shipping address and billing address was changed....

Stutterheim Customer Support

Stutterheim US

7 years ago

Hi Yasemin. We are sorry you are disappointed with us. But as we told you in a direct mail Monday morning on June 3rd, our office was were closed for national holiday last thursday and friday and we had no chance to get back to you before we we shipped the order out. But as said in the mail, return the package to us with the pre paid return label and we will ship it out to any address you want. Best regards, Stefan

Cwsmer Dibynadwy

7 years ago

Stefan, your response is not acceptable and here is why: How are we supposed to keep track of Swedish Holidays if you don’t send auto reply emails to your customers letting them know when they should expect an answer after sending complaint or email. Thankfully the wrong address was my old address and there are still people I know that helped, but what if at was my old address no one I knew helped me ? What would Stutterheim do? Would they still want me to return something that I don’t have access to? Overall, Not a pleasant customer experience for such a “highly” regarded company.

Cwsmer Dibynadwy

7 years ago

Stylish and Durable Rain Jacket!

I bought a S size Stockholm rain jacket, and I usually wear M or even L sometimes. S fits very nicely that it is even just a little big but it's stylish! Haven't had a chance to wear it under the...

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