How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

The SOY Group | HK Adolygiadau

http://www.stuckonyou.hk

Service

Product

ratings over the past year

Arddangos pob 274 adolygiad

Cwsmer Dibynadwy

5 years ago

Dyddiad y pryniant: 10/04/2020

Was helpful to be able to track the delivery.

Product reviews

Lucia Leung

5 years ago

Dyddiad y pryniant: 12/04/2020

What Lucia Leung said about The SOY Group | HK:

It took more than 1 month for the delivery

Product reviews

Cwsmer Dibynadwy

5 years ago

Dyddiad y pryniant: 06/04/2020

Still no receive product. Sent email to ask but just automatic reply. Poor service

Product reviews

Carmen Li

香港

5 years ago

Dyddiad y pryniant: 02/04/2020

What Carmen Li said about The SOY Group | HK:

還未收到貨品的失望

我們現在還未收到貨品，明白因為現時疫情關係影響，但訂購前並沒有提醒。我本是送給小朋友生日禮物，現在已過了一個多月，實在令人失望

Gillian Anderson

5 years ago

Dyddiad y pryniant: 24/02/2020

What Gillian Anderson said about The SOY Group | HK:

No product delivered

I have yet to receive the product I ordered

Cwsmer Dibynadwy

5 years ago

Dyddiad y pryniant: 29/10/2019

Massive disappointment

I ordered the paper Christmas Countdown calendar which was a massive disappointment - the paper was thin and it did not travel well in transit. The paper calendar arrived all wrinkled and creased...

Read all

Sam

The SOY Group | HK

5 years ago

Thank you for leaving us your feedback.A representative from our customer service team will be in contact shortly.

Product reviews

Natascha Kuipers

5 years ago

Dyddiad y pryniant: 28/09/2019

What Natascha Kuipers said about The SOY Group | HK:

I am a bit dissapointed with the quality of the sticker. When peeling off the sticket the sticky layer stay stuck on the paper and you only take off the upper layer of the sticker. After that the...

Read all

Sam

The SOY Group | HK

5 years ago

Thank you for leaving us your feedback.A representative from our customer service team will be in contact shortly.

Product reviews

Valerie Lei

Macau

5 years ago

Dyddiad y pryniant: 13/09/2019

What Valerie Lei said about The SOY Group | HK:

Good Quality and Nice Design!!

Good Quality and Nice Design!! just bit pricey, but still affordable, since there isn't other better choice in the market.

Product reviews

Nannan Liu

5 years ago

Dyddiad y pryniant: 01/09/2019

What Nannan Liu said about The SOY Group | HK:

Quick response and nice service. Highly recommend.

Product reviews

Cwsmer Dibynadwy

5 years ago

Dyddiad y pryniant: 07/09/2019

all good

easy ordering, quick shipping. product is great. Thanks

Product reviews

Not received a review invite?

Am The SOY Group | HK

Read all

1800 645 849

16 Leather St, Breakwater VIC 3219, Australia, Victoria, 3219, Australia

Why trust Feefo reviews?

Dysgwch fwy am Feefo

The SOY Group | HK Adolygiadau

School & Kindy Value PackRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchThe stickers feel like good quality. Love the drawing too. But the sticker background colours were more pixelated than I expected.

Designer Wall ArtRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchThe name printed was small and not in proportion with the wall art

Laser Cut Letter Bag TagRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchThe laser cut letter bag tags are in poor quality. The name is not obvious on it and the plastic is thin. Not worth the money.

Name Labels - Designer SmallRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchSaid sent out product on 8th April but still got nothing . Sent email to ask but just automatic response . Poor service

Christmas Countdown CalendarRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchI ordered the paper Christmas countdown calendar - the paper is thin and did not travel well in transit - it arrived with wrinkles and creased with torn corners.

Sun HatRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchThe Sun Hat was good.

Shoe Labels - Classic Left & RightRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrchI ordered this for my friend's baby, he is getting ready for his kindergarten, and he needs this very much, specially when he is starting to learn putting on his shoes correctly!!

Classic Value PackRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchI ordered for my nephew in-law for his pre-school preparation. My sister in-law loved the design and quality so much!!

Name Labels - Classic MiniRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrchLabels are nice, but they feel a bit thinner than the ones we got four years ago.

Name Labels - Classic MiniRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrchgreat product for labeling stuff for kids school, pens, water bottle etc

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?