Dear Customer,Thank you so much for giving us your opinion. At Street UK we monitor feedbacks and use them to constantly improve our services.Check out our Facebook and Twitter posts to find out about useful money management advice and support.Facebook: https://www.facebook.com/StreetUKLoans/Twitter: https://twitter.com/StreetUKLoansDon’t forget to register on the Customer Portal so you can manage your loan online, including viewing your balance, making payments and requesting further advances. Visit https://my.street-uk.com/auth for more details.Much appreciated,Street UK Team-------------------------------------Ways to get in touch with us:Telephone: 0330 024 9803Email: loans@street-uk.com
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Very good and smooth application process and fast pay out
Thomas Fallon
Street UK
4 years ago
Dear Customer,Thank you so much for giving us your opinion. At Street UK we monitor feedbacks and use them to constantly improve our services.Check out our Facebook and Twitter posts to find out about useful money management advice and support.Facebook: https://www.facebook.com/StreetUKLoans/Twitter: https://twitter.com/StreetUKLoansDon’t forget to register on the Customer Portal so you can manage your loan online, including viewing your balance, making payments and requesting further advances. Visit https://my.street-uk.com/auth for more details.Much appreciated,Street UK Team-------------------------------------Ways to get in touch with us:Telephone: 0330 024 9803Email: loans@street-uk.com
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Great service. Will deffo recommend them.
Thomas Fallon
Street UK
4 years ago
Dear Customer,Thank you so much for giving us your opinion. At Street UK we monitor feedbacks and use them to constantly improve our services.Check out our Facebook and Twitter posts to find out about useful money management advice and support.Facebook: https://www.facebook.com/StreetUKLoans/Twitter: https://twitter.com/StreetUKLoansDon’t forget to register on the Customer Portal so you can manage your loan online, including viewing your balance, making payments and requesting further advances. Visit https://my.street-uk.com/auth for more details.Much appreciated,Street UK Team-------------------------------------Ways to get in touch with us:Telephone: 0330 024 9803Email: loans@street-uk.com
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Long processe took along time to be contacted back emails takeing to long to answrr
Thomas Fallon
Street UK
4 years ago
Dear customer, thank you for your feedback. We apologise for the delays you experienced, these have been caused by a high demand for our services. Having checked your account, I am pleased that we were able to extend the credit facility that you enquired for. That said, we are continuing to attempt to improve our processes, and hope you will find your future interactions with us to be better streamlined. If you wish to discuss your concerns further, please do not hesitate to contact us at loans@street-uk.com.
0
Rhannwch
SA
Samantha
Dilyswyd gan Feefo
4 years ago
What Samantha said about Street UK:
Very friendly
Processed Very efficiently
Explained what I needed to do very good.
Thomas Fallon
Street UK
4 years ago
Dear Customer,Thank you so much for giving us your opinion. At Street UK we monitor feedbacks and use them to constantly improve our services.Check out our Facebook and Twitter posts to find out about useful money management advice and support.Facebook: https://www.facebook.com/StreetUKLoans/Twitter: https://twitter.com/StreetUKLoansDon’t forget to register on the Customer Portal so you can manage your loan online, including viewing your balance, making payments and requesting further advances. Visit https://my.street-uk.com/auth for more details.Much appreciated,Street UK Team-------------------------------------Ways to get in touch with us:Telephone: 0330 024 9803Email: loans@street-uk.com
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Customer services/ help has declined.
Iv'e been a loyal customer with Street Uk for many years, they have always been there when i am in need of a loan, and has been deal with swiftly with no complications.
However, Lately the customer...
Read more
Thomas Fallon
Street UK
4 years ago
Dear customer, we are sorry to hear about the situation that you encountered. We treat feedback with care and will take steps to improve the processes that you mentioned.I will attempt to address your concerns in as much detail as possible via this platform. Having reviewed your account I can confirm that having received your initial enquiry, we processed your application end to end within 3 working days. We are currently facing high levels of demand for our services, but as a repeat customer we did prioritise the completion of your application. We appreciate that the initial delay and this turnaround may not have been in line with your expectations and apologise for your dissatisfaction.Thanks to your feedback we can work on improving our service. We are continuing to work to develop our processes and hope that you will find future customer interactions with us to be improved. If you wish to discuss your concerns further, please do not hesitate to contact us at loans@street-uk.com.
0
Rhannwch
SA
Samantha
Dilyswyd gan Feefo
4 years ago
What Samantha said about Street UK:
It was abit of a nightmare to get intouch but when I did they was polite and quick to give me my loan
Thomas Fallon
Street UK
4 years ago
Dear Samantha,Thank you so much for giving us your opinion. At Street UK we monitor feedbacks and use them to constantly improve our services.We are currently experiencing a high demand for our services so we would like to apologise for the delays.
Check out our Facebook and Twitter posts to find out about useful money management advice and support.Facebook: https://www.facebook.com/StreetUKLoans/Twitter: https://twitter.com/StreetUKLoansDon’t forget to register on the Customer Portal so you can manage your loan online, including viewing your balance, making payments and requesting further advances. Visit https://my.street-uk.com/auth for more details.Much appreciated,Street UK Team-------------------------------------Ways to get in touch with us:Telephone: 0330 024 9803Email: loans@street-uk.com
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Brilliant company and lovely staff!
Always amazing! Street Uk are the only loan company I ever go too! I have been with them for over 10 years now!
0
Rhannwch
KE
Kerry
Dilyswyd gan Feefo
4 years ago
What Kerry said about Street UK:
avoid, disgusting service, better alternatives out there
Disgusting service, tried for over a week to get theought ot them on the phone and it was impossible, agent took the 30 pound admin fee straight away and then couldn't get hold of him in the end had...
Read more
Thomas Fallon
Street UK
4 years ago
Hello Kerry. Thank you for your time taken in providing this feedback, we apologise for any dissatisfaction experienced during your application. I will attempt to address your concerns in as much detail as possible via this platform.We have been experiencing high levels of demand, which has caused us to take longer to process some of our customers applications. Further to this, there are occasions where documents submitted are rejected due to them not being legible.Where a customer withdraws their application - all administration fees are refunded as soon as possible. Having checked your customer profile, I can confirm this policy was followed in your case.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
They were experiencing high call volumes and there was a lot of delays.
The staff were very nice.pleasant to deal with and helpful I would recommend them
Thomas Fallon
Street UK
4 years ago
Dear Customer,Thank you so much for giving us your opinion. At Street UK we monitor feedbacks and use them to constantly improve our services.Check out our Facebook and Twitter posts to find out about useful money management advice and support.Facebook: https://www.facebook.com/StreetUKLoans/Twitter: https://twitter.com/StreetUKLoansDon’t forget to register on the Customer Portal so you can manage your loan online, including viewing your balance, making payments and requesting further advances. Visit https://my.street-uk.com/auth for more details.Much appreciated,Street UK Team-------------------------------------Ways to get in touch with us:Telephone: 0330 024 9803Email: loans@street-uk.com
Street UK is an ethical lender, as a Community Interest Company our products are designed according to your needs to ensure we offer a better alternative than doorstep/online lenders, pawnbrokers and expensive high street money-shops.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Street UK is an ethical lender, as a Community Interest Company our products are designed according to your needs to ensure we offer a better alternative than doorstep/online lenders, pawnbrokers and expensive high street money-shops.
