Hi,
Thank you for leaving your feedback. When investigating this issue we have seen that there was a delay in receiving your order.
At the time it was placed, it was listed as in stock on our website, but when we went to pick the items from our warehouse we had seen that they were damaged, which meant we had to order more. This resulted in a delay in your order getting to you.
It did take longer than expected for the goods to arrive, and we understand that the long wait time you experienced on this occasion was unacceptable and we apologise for the inconvenience caused.
Alex the rep was extremely helpful, his knowledge about the products was impressive and from start to finish was a delight to chat with. He always had a positive attitude, was more than happy to...
Unfortunately it took much longer than expected to receive my order and it meant that I didn’t have the cloth in time for the event I had ordered it for.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Stephensons is your one stop shop for all Catering Equipment Supplies. We have been in the business since 1868 and have rich experience in supplying bar and kitchen equipment to the hospitality industry.