First delivery was an empty box. However, once contacted new product received next day.
Steffans
Steffans
14 years ago
Thank you for reviewing steffans.co.uk
We are sorry for the service you have received.
All our products are checked before we dispatch them to our customers and in this case it appears this was not done, this case has been raised and further measures are being implemented to ensure this doesn't happen again.
We hope however that our promptness to rectify our mistake was acceptable and that it does not lead you away from choosing to shop with us again.
Once again please accept our sincerest apologies and if we can be any help in the future please do not hesitate to contact us.
Steffans Online
The customer service was first class I asked them to pick out a nice large bead and I got just what I wanted the delivery was also amazing. Many congratulations Steffean I award you the Olympic Gold...
They're always very pleasant on the telephone and happy to help. I bought a Pandora charm recently that my daughter already had and Steffans were not only happy to exchange but sent out the exchange...
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Steffans Jewellers are official UK stockists of a wide range of brands from Links of London to Pandora. Visit today with free delivery across all items!
