No reply to my email 24hrs ago
Can't get through on phone, left answer phone message with no reply? Will try again tomorrow
SportsCover Direct
SportsCover Direct
11 years ago
We are sorry to hear about the issue that you experienced when trying to take out cover via our website. As per our conversation with you yesterday, we do not appear to have received an email from you, hence our lack of response. Our office hours are 9am to 5.30pm, so as soon as we received your message yesterday morning we looked into the issue, and responded to you by phone. We apologise once again for any inconvenience that you may have suffered in the meantime.
Easy website and clear options. Good for what I required which was cover for a specific activity on holiday which was not covered by my usual travel insurance.
SportsCover Direct
SportsCover Direct
11 years ago
Thank you for your feedback. We are pleased that you found we had an easy website and clear options and we could cover you for your specific activity whilst on holiday which was not covered by your usual travel insurance company.
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