The service I received was very prompt, helpful and efficient, my previous holiday cover was about to expire. However the next day I found a policy with another company which offered me the sports...
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Sean
SportsCover Direct
9 years ago
Thank you for your feedback. We are sorry to hear that you found more adequate cover at slightly less money elsewhere. We have taken your feedback on board for future developments.
I rang 3 times and both the staff that answered was brilliant and so helpful! Great customer service!
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is great to hear that when you rang 3 times, both the staff that answered were brilliant and so helpful offering great customer service!
Dyddiad y pryniant: 09/09/2016
0
Rhannwch
TC
Trusted Customer
Derby
10 years ago
What Trusted Customer said about SportsCover Direct:
Excellent from the start, the lady who answered the phone was interested ( not something I expected) in what I was competing in. She explained the cover tier system in basic terms making it easy to...
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Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is great to hear that you found SportsCover Direct excellent from the start with Alison taking an interest in what you were competing in which was not something you expected, explaining the cover in basic terms meaning you could make a decision without having to listen to jargon and that the email arrived within minutes. We are happy you would definitely recommend us also!
Dyddiad y pryniant: 30/08/2016
0
Rhannwch
Cwsmer Dibynadwy
10 years ago
i would use this product again as they cover hobbies of my interest
Steph
SportsCover Direct
10 years ago
Thank you for your comments - it is pleasing to hear that you would use our product again as you were able to purchase cover for the hobbies of your interest.
Thank you for taking the time to feed back to us - it is great to hear that you found SportsCover Direct offered clear instructions which was easy to follow when purchasing your insurance.
Dyddiad y pryniant: 08/09/2016
0
Rhannwch
TC
Trusted Customer
London
10 years ago
What Trusted Customer said about SportsCover Direct:
Great customer service, I booked extreme sports cover for a single day skydive, but we couldn't jump due to heavy winds, I emailed them to ask if they can postpone it and they done it immediately.
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is fab to read that you received great customer service when you took out cover for a single day skydive and that when it was called off due to high winds and rang us to postpone your cover it was done immediately.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.