Customer service was fantastic, just a little hard hearing the other squad members paid atleast half the price I did.
Alison
SportsCover Direct
9 years ago
We're glad to hear that you found our customer service to be fantastic. Without knowing what cover your fellow squad members took out it is hard to comment. It may be that they took out incorrect cover, or they may have already had general travel cover and taken out our Activity TopUp policy just for the day(s) that you were playing rugby.
Flexible and understanding. I was able to adjust my policy to suit my specific needs. Helpful staff on the phone.
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - it is pleasing to hear that you found SportsCover Direct helpful, flexible and understanding enabling you to adjust your policy to suit your needs with our helpful staff on the phone.
Great service and easy to set up. I used the service as an add on for a few days whilst on a longer holiday. It gave great piece of mind to know that I was fully covered for the activities I was...
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Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is pleasing to hear that you found SportsCover Direct offered a great service making it easy to set up your add on insurance for a few days whilst on holiday for your activity and it was great to have peace of mind that you were fully covered.
Dyddiad y pryniant: 17/09/2016
0
Rhannwch
TC
Trusted Customer
Brackley
10 years ago
What Trusted Customer said about SportsCover Direct:
The operator I spoke to was friendly Knowledgable and helpful.
Steph
SportsCover Direct
10 years ago
Thank you for your feed back - we are happy to hear that you found SportsCover Direct staff friendly, knowledgeable and helpful making them easy to deal with and tailor the policy to your needs.
Dyddiad y pryniant: 27/09/2016
0
Rhannwch
TC
Trusted Customer
Andover
10 years ago
What Trusted Customer said about SportsCover Direct:
I did this because they gave excellent customer service, I bought online and they contacted me to advise I had the wrong product, refunded and advised the correct one
Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is really pleasing to hear that you found SportsCover Direct gave excellent customer service as when you bought the product online we called to advise you, refunded and advised the correct one.
Dyddiad y pryniant: 15/09/2016
0
Rhannwch
TC
Trusted Customer
Bristol
10 years ago
What Trusted Customer said about SportsCover Direct:
Hi Jordan, we think you might have got us mixed up with another company! We insure you for your sporting trips but we hope our service was as good as the one you have reviewed!
Hi Aaron, we think you might have got us mixed up with another company! We insure you for your sporting trips but we hope our service was as good as the one you have reviewed!
SportsCover Direct has a clear listing of the different types of activities and the level of cover provided, and provides cover for a better range of activities than the other insurers - the...
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Steph
SportsCover Direct
10 years ago
Thank you for taking the time to feed back to us - it is great to hear that you found SportsCover Direct has a clear listing of the different types of activities and the level of cover provided and covers more than other insurers at a competitive price.
Thank you for taking the time to feed back to us - it is great to hear that you found SportsCover Direct so clear and easy to use when purchasing your insurance.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.