The nightdresses I bought are quality and very soft. Not exactly the design/shape that I wanted but the closest that I could get after a massive search.
I have bought several items from Spirit of the Andes and always pleased recently I ordered something and they forgot to put the order through and it was only chasing it that made it happen and then...
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Fay
Spirit of the Andes
3 years ago
Dear Miss Bradin,
We are sorry to hear of your disappointment with our service. The first recent order that you placed for a nightdress was placed online on the 8th May and was dispatched the next day.
With your most recent order for the cardigan unfortunately at the time that you placed the order, the item was out of stock. However, my colleague kept a reference of your order and after speaking with our brand team we were able to source the cardigan for you and it was dispatched to you yesterday.
If i can be of any further help please do not hesitate to contact me on 01908 991 069 or email customer-services@spiritoftheandes.co.uk.
Kind Regards
Fay
Office Manager
MB
Miss Bradin
3 years ago
Thank you for your kind response, however, the item that I ordered that I then chased and had to wait for you to process was in fact a cardigan and not the night dress.
As I have said I often purchase items from spirit of the Andes and have recently been contacted by you again about another cardigan that was out of stock and I have now been able to purchase that.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.