Service good, but product not as good as I expected.
Adrienne
Spirit of the Andes
1 year ago
Dear Valued Customer,
Thank you for taking the time to share your feedback with us. While we're glad to hear you were happy with our service, we're sorry to learn that the alpaca wrist warmers didn't meet your expectations.
We appreciate your comments about the design. The simple thumbhole style is intended to provide flexibility and comfort, but we understand that preferences can vary. Your feedback is valuable and will be shared with our product team as we continue to improve our designs.
If you'd like to explore an alternative or return the item, we're more than happy to assist—please let us know how you'd prefer to proceed.
Thanks again for your honest review, and we hope we can provide you with a better experience next time.
Warm regards,
Spirit of the Andes Customer Service Team
Product reviews
Adrienne
Spirit of the Andes
1 year ago
Dear Valued Customer,
Thank you for taking the time to share your feedback with us. While we're glad to hear you were happy with our service, we're sorry to learn that the alpaca wrist warmers didn't meet your expectations.
We appreciate your comments about the design. The simple thumbhole style is intended to provide flexibility and comfort, but we understand that preferences can vary. Your feedback is valuable and will be shared with our product team as we continue to improve our designs.
If you'd like to explore an alternative or return the item, we're more than happy to assist—please let us know how you'd prefer to proceed.
Thanks again for your honest review, and we hope we can provide you with a better experience next time.
Warm regards,
Spirit of the Andes Customer Services Team
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Founded in 1993 Spirit Of The Andes is a well-loved brand selling luxurious knitwear made by artisans in Peru and Bolivia using the finest alpaca and Pima cotton fibres.