Very slow delivery and the packaging was far too much. A small plastic bag holding one small fixing bracket inside a cardboard box, inside a large cardboard box, inside a large plastic envelope. It's...
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Online Sales
sparksdirect
7 years ago
Hi Mike, thank you for taking your time to leave us feedback concerning your order. Looking in the system concerning your order, you ordered the items on Friday evening, we shipped them on Monday, and they were delivered on Tuesday - which is 1-2 working days.
Regarding the packaging, we simply wanted to ensure that the items you ordered (which were small in size) will get to you, since many times these small things can be lost; and if the package is small, it can be ripped off. It is similar to when you buy online on other shopping sites, they always send the items safely in a bigger box.
Regarding the delivery charge, we offer free delivery for orders over a certain amount, and if your order is under that amount, there's a charge - which ensures a next-day tracked delivery via courier! Thank you again for shopping with us at Sparks :)
Simple order process great communication through the the whole process and quick delivery and to top it off I couldn’t find the product cheaper elsewhere
Product reviews
Dyddiad y pryniant: 28/10/2018
0
Rhannwch
TC
Trusted Customer
Croydon
7 years ago
What Trusted Customer said about sparksdirect:
Great service from Sparksdirect, I ordered a part thinking it would be a pair but it wasn’t so rang sparks directly, they could not have been more helpful and sent me a second part instantly. Thank...
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
SparksDirect are London's leading lighting and electrical wholesaler, supplying the whole of the UK with both commercial and domestic electrical products.
