We got a call back within a day of making our enquiry.
Des was excellent and answered all our questions.
Thanks Des
SME Insurance Services
smei
10 years ago
Thank you for your feedback, we are delighted our prompt response times are being adhered to. We will forward your excellent remarks to Des and his manager.
Lisa Boyes
Customer Services Manager
I found the lady who rang me to be very pleasant and personable (Lauren Higgins). It was easy to do and I was pleased with the outcome. It was all done while I was on the phone. Unlike other...
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SME Insurance Services
smei
10 years ago
Thank you for taking the time to comment, we will be sure to forward your compliment on to Lauren and her manager. We do strive to make the whole process as quick and straightforward as possible so we are pleased with your feedback.
Lisa Boyes
Customer Services Manager
The service SME provided was spot on.
I was dealing with a young lady called Amy,she called at a bad moment,but said sorry and that she'd call me back, And she DID call back so I got the insurance I...
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SME Insurance Services
smei
10 years ago
Thank you for your feedback, we will be sure to forward your comments on to Amy and her manager. We are extremely pleased to hear you will continue to use our services in the future.
Lisa Boyes
Customer Services Manager
Despite the fact that I was incredible difficult to get to speak to the team accommodated me and we got there in the end thank you
SME Insurance Services
smei
10 years ago
Thank you for your feedback, we will always endeavour to contact our clients at their convenience and we are pleased this has resulted in you insuring your business through SME this year.
Lisa Boyes
Customer Services Manager
Your employee was very efficient and followed up his calls every time as agreed
SME Insurance Services
smei
10 years ago
Thank you for your comment, it is always good to hear we have provided a good service. We will be sure to pass your comments on to the executive concerned.
Lisa Boyes
Customer Services Manager
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.