was told if I paid monthly I could cancel insurance as I wasnt sure id be trading much longer. Decided to pay in full and not getting money back. Also was supposed to speak to someone about direct...
Read more
SME Insurance Services
smei
11 years ago
We are sorry to hear that you are dissatisfied with the service you have received. Our cancellation procedure and charges are the same regardless of the payment method, monthly or annual, we do explain this at the point of sale and it is detailed in our terms of business. I can see that there has been quite a bit of activity recently on your policy so we will contact you directly in response to the points you have raised and to discuss any concerns you may have.
Lisa Boyes
Customer Services Manager
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.