smei Adolygiadau

Thank you for your feedback, we do appreciate constructive criticism from our policyholders so that we can address any training issues that arise. I have listened to the relevant call and the executive was not utilising all the information that you had provided, thus meaning there were a number of misunderstandings that were completely unnecessary. We would like to apologise for the service you have received on this occasion and we can assure you that this will be addressed accordingly, this is certainly not the type of service you should come to expect from SME Business Insurance. Should you have any further queries please do not hesitate to contact me direct on 0330 134 4625. Lisa Boyes Customer Services Manager