How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

SME Inc. USA Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer {{merchantUrl}} | Feefo

Arddangos pob 445 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Confusing notice about paying my bill.

I received a notice that I could look at my invoice and pay my bill. When I checked, it was paid by a withdrawal from my account, so I should've been told my bill had been paid, not that I needed...

Pam

SME Inc. USA

4 years ago

Thank you for your feedback! These emails are automatically sent by our system, and there’s a note that customers on credit card terms will have their invoice charged on the due date listed on the invoice. We understand that this can be easily missed and we’re sorry for the confusion. Thank you for your business, and enjoy the week ahead!

Dyddiad y pryniant: 18/08/2021

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 years ago

Very quick delivery - Easy to order product online.

Dyddiad y pryniant: 11/08/2021

Excel Physical Therapy - Phoenixville

Dilyswyd gan Feefo

4 years ago

What Excel Physical Therapy - Phoenixville said about SME Inc. USA:

Still have not received this order. Last months order went to the back door of the wrong company after not arriving and having to call to have it sent again

Pam

SME Inc. USA

4 years ago

Thank you for your feedback! While we do everything we can to ensure our orders are delivered to the correct address, we can not guarantee that the carrier – in this case FedEx – will deliver the package correctly. One of our managers contacted your assistant clinical director about this shipment and we will notify your local FedEx terminal about this repeat problem. Additionally, we will file a claim with the carrier and we’ll be reshipping this order to you today. We’re sorry for the inconvenience and hope this does not continue to be a problem. Please contact us directly should you continue to have problems so we can take immediate action. Thank you!

Dyddiad y pryniant: 02/08/2021

Tri-County Sports and Rehab

Dilyswyd gan Feefo

Elkin, NC

4 years ago

What Tri-County Sports and Rehab said about SME Inc. USA:

Excellent Professional Service

Excellent prices and super fast shipping.

Product reviews

Dyddiad y pryniant: 20/07/2021

Physical Therapy at Walmart Health - Newnan

Dilyswyd gan Feefo

4 years ago

What Physical Therapy at Walmart Health - Newnan said about SME Inc. USA:

Fast and East!

Easy to use, fast shipping, excellent service. Love working with SME

Product reviews

Dyddiad y pryniant: 20/07/2021

Quintessential Wellness

Dilyswyd gan Feefo

Clayton

4 years ago

What Quintessential Wellness said about SME Inc. USA:

Stellar customer service!

Product reviews

Dyddiad y pryniant: 15/07/2021

Aaron Kobza

Dilyswyd gan Feefo

Gretna, NE

5 years ago

What Aaron Kobza said about SME Inc. USA:

Great selection, fair prices and delivered very quick!

Dyddiad y pryniant: 11/07/2021

Champion Physical Therapy

Dilyswyd gan Feefo

5 years ago

What Champion Physical Therapy said about SME Inc. USA:

Where Professional service meet Personal service.

I originally met with Alan on a " cold Call' but she was and is in not way cold. She is very personable that I had no problem taking time out of my morning to talk to their. Once i had a chance to...

Dyddiad y pryniant: 28/06/2021

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

They are available, willing and able to answer questions regarding products and prices.

Dyddiad y pryniant: 23/06/2021

Waldron

Dilyswyd gan Feefo

5 years ago

What Waldron said about SME Inc. USA:

Package has still not arrived. It has been “on the way” via UPS shipping since 6/15. Most likely not SME’s fault, but there should be follow up with UPS.

Pam

SME Inc. USA

5 years ago

Thank you for your feedback! Carriers do not let shippers know if/when a package is delayed/lost, but we’re quick to find a resolution when we’re alerted by our customers. In this instance, it appears that UPS lost your package. We’ll file a claim and we’ll ship a replacement order out to you today. Thank you for reaching out, and we apologize for the inconvenience.

Waldron

5 years ago

Thank you very much for resolving this issue and sending product out again! Much appreciated!!!!

Dyddiad y pryniant: 10/06/2021

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

SME Inc. USA Adolygiadau

Vasyli Custom Green Full Length OrthoticsRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchHave used these for almost 10 years and continue to be very happy with this product.

2in x 2in White Cloth SME Supertrode ElectrodesRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchexcellent value makes it an easy decision

SEIRIN J-Type Acupuncture NeedlesRhagor o adolygiadau o’r cynnyrch hwn (9)Edrychwch ar wefan y cynnyrchhave used SEIRIN needles since beginning my TDN practice.

RockTapeRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchA staple in our clinic used by many patients.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?