Very helpful and very efficient. Had to return a faulty item and the customer service was excellent.
Product reviews
Customer Service
Silver by Mail
9 years ago
Dear Mrs Gooch,
Thank you for your feedback. Please be advised that, unfortunately, we do not currently have any spare Deep Blue Sea Earrings in stock and are, therefore, unable to provide you with a single earring. We sincerely apologise for this matter and can confirm that we do permit the purchase of single earrings, should we have any in stock at the time of request. Once again we apologise that we were unable to provide you with a single earring at this time.
Very quick delivery, beautifully packaged and the product was exactly what I wanted. The small details, like a thank you chocolate make it an above average company. Quality at good process.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you for your feedback. Please be advised that, unfortunately, we do not currently have any spare Deep Blue Sea Earrings in stock and are, therefore, unable to provide you with a single earring. We sincerely apologise for this matter and can confirm that we do permit the purchase of single earrings, should we have any in stock at the time of request. Once again we apologise that we were unable to provide you with a single earring at this time.
Kindest Regards
Pip @ Silver by Mail