Postage should be built into the price, postage quite expensive for a chain that arrived in a knot and took 20min to free off.
Customer Service
Silver by Mail
9 years ago
Dear Mr Spurr,
Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging of your item. Please be advised that we are in the process of rectifying this matter and thank you for drawing it to our attention. Presentation and customer care are high priorities of ours and we apologise that you have been inconvenienced by this matter. Should you wish to discuss this further, one of our customer service advisors will be happy to assist you.
Easy website to use. Fast dispatch with an email to let you know. Good selection and if you have to return anything it's easy to do with a quick refund.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you for your feedback. We sincerely apologise that you experienced a problem with the packaging of your item. Please be advised that we are in the process of rectifying this matter and thank you for drawing it to our attention. Presentation and customer care are high priorities of ours and we apologise that you have been inconvenienced by this matter. Should you wish to discuss this further, one of our customer service advisors will be happy to assist you.
Kindest Regards
Pip @ Silver by Mail