Service
4.7
/5
Product
4.6
/5
5
4
3
2
1
1,841
174
61
24
53
2,153
ratings over the past year
5
4
3
2
1
1,841
174
61
24
53
2,153
ratings over the past year
Feefo Trusted Service Awards
Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.
Thank you for your feedback. We sincerely apologise that you experienced a problem with one of our items and was not impressed with outcome regarding this matter. Please be advised that we have reviewed your account and can see that this damage had not occurred due to a manufacturing fault. As stated in your feedback, you were offed a repair at cost price. We apologise that you were unhappy with this outcome and can confirm that we will be happy to return the chain, should you wish to receive it back. Once again we apologise that you have been disappointed with this matter.
Kindest Regards
Pip @ Silver by Mail