I forgot to add a voucher code to get a discount when I made the purchase, but when I contacted them they applied the voucher and gave me the discount. Very helpful.
I bought two engraved necklaces lately. Very pleased with both. The engraving was well done and worth the £10 charge. Would buy more engraved products in the future.
Fab cat earrings really sturdy and well made. Much bigger than I thought they would be. Well pleased with them. Would recommend these. I am a cat lover so these are perfect.
I'm a regular customer and get good service in the most part. Delivery times are good.
Product reviews
Customer Service
Silver by Mail
9 years ago
Thank you for your feedback. Please be advised that we do provide the sizes and measurements of our items within the description of the item. The photograph provided is to demonstrate the detailing of the items so that our customers are able to view what they are purchasing. However, we do accept that this can sometimes give the impression that the item is bigger than it is and so we are currently in the process of providing a model image of every one of our products so that our customers can view the jewellery both in detail and in context. We hope that this is of help to you and apologise for any inconvenience caused. Kindest Regards, Pip @ Silver by Mail
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