Service
4.7
/5
Product
4.6
/5
5
4
3
2
1
1,832
175
61
24
53
2,145
ratings over the past year
5
4
3
2
1
1,832
175
61
24
53
2,145
ratings over the past year
Feefo Trusted Service Awards
Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.
Thank you for your feedback. We sincerely apologise that you received a twisted chain. We have recently changed to a new style pouch and it looks like this is what has caused the problem.We would like to thank you for bringing this to our attention to enable us to make a change to avoid this happening again. Should you wish to discuss this further, we would welcome your comments. Please email customer services (contactus@silver.uk.com) should you wish to. Once again we sincerely apologise for this matter and thank you for contacting us to inform us of this. Kindest Regards, Pip @ Silver by Mail