How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Silver by Mail Adolygiadau

https://www.silver.uk.com

EXCEPTIONAL

Service

4.7

Product

4.6

2,191

222

2,555

ratings over the past year

Arddangos pob 39,548 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Lovely necklace

Very helpful and timely. The issue was resolved swiftly and satisfactorily.

Product reviews

Dyddiad y pryniant: 22/06/2026

Jacqueline Duffy

Dilyswyd gan Feefo

GBR

3 days ago

What Jacqueline Duffy said about Silver by Mail:

Birthday gift

Easy website to navigate. Spoilt for choice. Fast delivery. Well packaged with the addition of an unexpected chocolate. The addition of a silver cleaning cloth is a bonus.

Product reviews

Dyddiad y pryniant: 22/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Beautiful pendant

Excellent service

Product reviews

Dyddiad y pryniant: 22/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 days ago

Very quick.

Quick!

Product reviews

Dyddiad y pryniant: 18/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 days ago

Product reviews

Dyddiad y pryniant: 20/06/2026

Margaret skilling Margaret skilling

Dilyswyd gan Feefo

4 days ago

What Margaret skilling Margaret skilling said about Silver by Mail:

Fantastic company

Quick delivery well packaged & lovely little gift boxes & pouch if your giving as a gift.

Product reviews

Dyddiad y pryniant: 21/06/2026

Christine Slassor

Dilyswyd gan Feefo

GBR

4 days ago

What Christine Slassor said about Silver by Mail:

Fast and efficient service beautiful jewellery

Product reviews

Dyddiad y pryniant: 13/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 days ago

No item received.

Customer Service

Silver by Mail

4 days ago

Thank you for your feedback, although we have been in correspondence with you showing the delivery address was inaccessible for the Royal mail to deliver to your parcel on their first attempt this is now showing as delivered to your address on the 3rd July with full gps showing delivery. Kind regards Jane@Silver by Mail

Product reviews

Dyddiad y pryniant: 21/06/2026

Teresa Chajecka

Dilyswyd gan Feefo

GBR

4 days ago

Product reviews

Dyddiad y pryniant: 18/06/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

4 days ago

The service was very good and I would buy again from silver by mail, I have bought things in the past and been very satisfied

Customer Service

Silver by Mail

4 days ago

Thank you for your feedback, we are sorry to hear that this bracelet was smaller than expected. Sizing's are provided within the product details to try to assist prior to purchase but do understand this can be hard to judge. Please be advised that any unworn item can be returned via our returns portal within our website for an exchange or refund. Kindest regards Jane @ Silver by Mail

Product reviews

Dyddiad y pryniant: 21/06/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Silver by Mail Adolygiadau

Sterling Silver Onyx Rain Earrings For WomenRhagor o adolygiadau o’r cynnyrch hwn (25)Edrychwch ar wefan y cynnyrchBought for a friends special birthday. Items smaller than expected but still pretty. Good company to deal with prompt delivery. Good quality jewellery

Pebble Love Set (P3115+E5927)Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrchBought for a good friends birthday. Lovely but smaller than expected hence only 4 stars. Quick delivery. Would shop with them again. Good shopping experience.

Sterling Silver Isha Wave Chain For WomenRhagor o adolygiadau o’r cynnyrch hwn (24)Edrychwch ar wefan y cynnyrchI love the pendant I need to get a longer chain as it’s to small

Sterling Silver Winter Robin Earrings For WomenRhagor o adolygiadau o’r cynnyrch hwn (17)Edrychwch ar wefan y cynnyrchAbsolutely beautiful!

Sterling Silver Winter Robin Chain For WomenRhagor o adolygiadau o’r cynnyrch hwn (20)Edrychwch ar wefan y cynnyrchAbsolutely beautiful.

Meadow Wreath Set (CHN1359+E5731)Rhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrchAbsolutely beautiful.

Sterling Silver Cherished Love Earrings For WomenRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrch

Sterling Silver Cherished Love Chain For WomenRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrch

Sterling Silver Barley Wrap Ring For WomenRhagor o adolygiadau o’r cynnyrch hwn (9)Edrychwch ar wefan y cynnyrchLove this simple styled ring, the shine is incredible & totally draws your eye to it. You can wear this ring daily or for any occasion. Beautifully crafted. Great value for money.

Sterling Silver Aqua Drops Ring For WomenRhagor o adolygiadau o’r cynnyrch hwn (29)Edrychwch ar wefan y cynnyrchBeautiful ring, lovely size & perfect blue colours for summer. Great selection to choose from & fair priced plus a cheeky wee discount. Beautifully crafted.

Sterling Silver Mother and Daughter Studs For WomenRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

Sterling Silver 1.0mm Snake Chain 50cm For WomenRhagor o adolygiadau o’r cynnyrch hwn (13)Edrychwch ar wefan y cynnyrchOrder not received.

Elsie Set (BRC1590+CHN1222)Rhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrchI have recommended this .Very nice and elegant.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?