Very sad, I didn't received my order yet, and I called the customer service and they said the case has closed because the product has been deliver to someone I didn't know . Therefore, I need to went...
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Elizabeth
Your Home Depot
8 years ago
Hi Michelle, This sounds incredibly frustrating. Can you please confirm your address with us and I can see if it was populated correctly when you paid. Kind Regards
TC
Trusted Customer
8 years ago
my address is *Personal information removed by Feefo*, do I leave my house no here?
Elizabeth
Your Home Depot
8 years ago
Hi Michelle, Just wanted to make sure your address was entered correctly so we can see what happened. Your House Number was marked as #1. If this is not your address your neighbour likely has your package. If not, we can launch as Australia post investigation. King Regards,
TC
Trusted Customer
8 years ago
Dear sirs,
Could you please check with post office for me who has collected your product. Our number is no. 1. But me with my neighbor no one get your product yet. Thank you~
Good but lacks clarification in when order is coming, like other companies up date you a few times. Unless it was sent to junk I wasn't sure when I would receive it.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Your Home Depot. You'll save hundreds on all the biggest brands in homewares! Shop our range of over 50 leading brands online. We ship Australia wide!
I will forward this onto customer service who will be in contact with your shortly
Elizabeth