Hi Julie,
Thank you for taking the time to review your recent experience. It is great to hear that you found your renewal process a positive one.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey Jones
Shield Total Insurance
3 years ago
Thank you for taking the time to provide product feedback. It is greatly appreciated.
Kindest Regards,
The Shield Total Insurance Team
Tried to cancel insurance by phone and email as no longer required. No acknowledgment of any communication. This was 6 months ago and no refund received to date
Lindsey Jones
Shield Total Insurance
3 years ago
Hi,
I am sorry to hear that that you have not received the best customer service. We are always working on improving our services and your feedback is muchly appreciated.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey Jones
Shield Total Insurance
3 years ago
Thank you for taking the time to provide product feedback. It is greatly appreciated and will be shared with the relevant business areas to support any required improvements.
Kindest Regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 17/06/2021
0
Rhannwch
MS
Mr James Seath
Dilyswyd gan Feefo
North Lanarkshire
4 years ago
What Mr James Seath said about Shield Total Insurance:
Your online application was the easiest to follow, plain English compared to some other company’s
Lindsey Jones
Shield Total Insurance
3 years ago
Hi James,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our online experience easy to follow.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey Jones
Shield Total Insurance
3 years ago
Thank you for providing product feedback too. It is great to hear you found our product to be competitive.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 01/04/2022
0
Rhannwch
MB
Mr Clive Booth
Dilyswyd gan Feefo
4 years ago
What Mr Clive Booth said about Shield Total Insurance:
Insurer,s are only as good as the way they handle a claim ,I have not had a claim
Isabelle
Shield Total Insurance
3 years ago
Hi Mr Booth,
Thank you for taking the time to review your recent experience.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
3 years ago
Hi Mr Booth,
Thank you for taking the time to provide product feedback too.
It’s great to hear that your purchase was a smooth one and that your insurance needs have been met.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 30/03/2022
0
Rhannwch
MC
Mr Nigel Clarke
Dilyswyd gan Feefo
4 years ago
What Mr Nigel Clarke said about Shield Total Insurance:
Great value cover, very easy to renew, all insurance details were emailed very helpful staff helped through the process
Isabelle
Shield Total Insurance
4 years ago
Hi Nigel,
Thank you for taking the time to review your recent experience. It’s great to hear that you found our staff to be helpful throughout the process and it was very easy for you to renew this year.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
4 years ago
Hi Nigel,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
They forget to send out a renewal notice! I'm told they tried to phone me but the two dates given I know I was at home, also I have an answerphone.
When I phoned them as insurance about to run out,...
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Isabelle
Shield Total Insurance
4 years ago
Hi,
I am sorry to hear that you didn't receive any contact regarding your renewal. We are always working on improving our service, so this feedback will be shared with the relevant business areas.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
4 years ago
Hi,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 11/04/2022
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
I renewed my insurance with no problem
Isabelle
Shield Total Insurance
4 years ago
Hi,
Thank you for taking the time to review your recent experience. It’s great to hear that you were able to renew your insurance with no problems.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
4 years ago
Hi,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 04/02/2022
0
Rhannwch
MB
Mr James Briggs
Dilyswyd gan Feefo
4 years ago
What Mr James Briggs said about Shield Total Insurance:
It is so hard these days to get people on the phone, always with menus and long delays. How refreshing them to get though easily, speak to someone and get my insurance issues sorted. Really please...
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Isabelle
Shield Total Insurance
4 years ago
Hi James,
Thank you for taking the time to review your recent experience. It’s great to hear that you were able to get through to speak to our staff easily and have all your insurance needs handled. It's great to know we were competitive for you and have delivered a service you're pleased with.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
4 years ago
Hi James,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 21/03/2022
0
Rhannwch
ML
Mr John Lockey
Dilyswyd gan Feefo
4 years ago
What Mr John Lockey said about Shield Total Insurance:
Did it online no problem ,the reason for four stars is that they charge an admin fee for me doing the work.
Isabelle
Shield Total Insurance
4 years ago
Hi John,
Thank you for taking the time to review your recent experience. It’s great to hear that you found no problems when completing the insurance online. We are always looking to improve our service, so your feedback regarding the administration fee will be shared with the relevant business areas.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
4 years ago
Hi John,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 03/04/2022
0
Rhannwch
MC
Mr Paul Carr
Dilyswyd gan Feefo
4 years ago
What Mr Paul Carr said about Shield Total Insurance:
Hi Paul,
Thank you for taking the time to review your recent experience. It’s great to hear that you found it easy and straightforward to renew this year.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Isabelle
Shield Total Insurance
4 years ago
Hi Paul,
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.