I have been a Shield customer for many years. I am moving house and need to put my caravan in secured storage. This has increased my premium significantly. The storage is on a secured unit with...
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Lindsey
Shield Total Insurance
2 years ago
Hi Philip,
Following the change of address & change of storage, the new storage used does not meet the insurers requirements for secure storage versus keeping it at home on the driveway and as such has resulting in a small increase.
I am sorry to hear that that you are not happy with the service received following the changes made to your policy. We are always working on improving our services and your feedback is muchly appreciated.
Kindest Regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi Philip,
Thank you for taking the time to provide product feedback.
Your feedback is greatly appreciated and will be shared with the relevant business areas to support any required improvements.
Kindest Regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 03/04/2023
0
Rhannwch
MP
Mr Frank Probert
Dilyswyd gan Feefo
3 years ago
What Mr Frank Probert said about Shield Total Insurance:
Very easy to talk to
Lindsey
Shield Total Insurance
2 years ago
Hi Frank,
Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi Frank,
Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 25/03/2023
0
Rhannwch
MP
Mr Roy Perkins
Dilyswyd gan Feefo
Nottingham
3 years ago
What Mr Roy Perkins said about Shield Total Insurance:
Albeit this years renewal price has increased it remains good value. Always pleasant to deal with over the phone and importantly they answer the phone promptly. The bottom line is, as with all...
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Lindsey
Shield Total Insurance
2 years ago
Hi Roy,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our preventatives are pleasant and efficient.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi Roy,
Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met at a competitive price.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 20/04/2023
0
Rhannwch
MK
Mrs Margaret Kenny
Dilyswyd gan Feefo
3 years ago
What Mrs Margaret Kenny said about Shield Total Insurance:
Always helpful with anything you want to know. Would definatley recomend them.
Lindsey
Shield Total Insurance
2 years ago
Hi,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 11/04/2023
0
Rhannwch
MS
Mr Richard Sage
Dilyswyd gan Feefo
WHITCHURCH BRISTOL
3 years ago
What Mr Richard Sage said about Shield Total Insurance:
absolute rubbish. LED ME TO BELIEVE FOR 3 MNTHS THAT MY CLAIM WAS OKAY THEN THE UNDERWRITERS REFUSED IT.
Lindsey
Shield Total Insurance
2 years ago
Hi Richard,
I am sorry to hear that that you have not received the best service following your claim. We are always working on improving our services and your feedback is muchly appreciated.
Kindest Regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi Richard,
Thank you for taking the time to provide your feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements.
Kindest Regards,
The Shield Total Insurance Team
Hi,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was quick and easy.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi
Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 31/12/2022
0
Rhannwch
ME
Mr Wayne Edwards
Dilyswyd gan Feefo
3 years ago
What Mr Wayne Edwards said about Shield Total Insurance:
Hi Wayne,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was knowledgeable and efficient.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi Wayne,
Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that our rates are competitive.
Kindest regards,
The Shield Total Insurance Team
Been a good service all round. Very helpful. Happy to help
Lindsey
Shield Total Insurance
2 years ago
Hi,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and you received an al round god service.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi
Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that our rates are competitive.
Kindest regards,
The Shield Total Insurance Team
Dyddiad y pryniant: 05/04/2023
0
Rhannwch
MS
Mr David Sargent
Dilyswyd gan Feefo
3 years ago
What Mr David Sargent said about Shield Total Insurance:
Always been very helpful and informative would highly recommend them
Lindsey
Shield Total Insurance
2 years ago
Hi David,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representative was helpful and informative.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi David,
Thank you for taking the time to provide product feedback too. It’s great to hear that your purchase was a smooth one and that your insurance needs have been met.
Kindest regards,
The Shield Total Insurance Team
Hi,
Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one.
Kindest regards,
The Shield Total Insurance Team
Product reviews
Lindsey
Shield Total Insurance
2 years ago
Hi
Thank you for taking the time to provide product feedback too.
Kindest regards,
The Shield Total Insurance Team
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.