PLEASE SEND YOUR RENEWAL REQUESTS TO CUSTOMERS EARLIER. I UNDERSTAND THAT MINE WAS SENT ON FRI. 4.5.18. BECAUSE OF THE BANK HOLIDAY ON THE 7TH THE EARLIEST THAT THIS COULD HAVE BEEN RECEIVED IN THE...
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Shield Total Insurance
Shield Total Insurance
8 years ago
We apologise that the delivery of your renewal did not arrive with you as promptly as you wished. Our records show that It was posted to you on 30th April for a 17th May renewal date and we sent you a reminder on 10th May. We hope this didn’t cause you inconvenience and that your policy will continue to serve you well.
Product reviews
Dyddiad y pryniant: 21/05/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Shield Total Insurance:
i could not fault the service that i received. the agent i spoke to was very polite and efficient. no downsides at all. thank you.
Dyddiad y pryniant: 10/06/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Shield Total Insurance:
They failed to send out correct documentation 4 times. Eventually I gave up and cancelled. Despite saying they would investigate no-one has contacted me since.
Shield Total Insurance
Shield Total Insurance
8 years ago
Our sincere apologies for the issue you encountered. We did experience some errors in the documentation process at the time of your purchase and our procedures have been reviewed as a result.
Dyddiad y pryniant: 20/05/2018
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about Shield Total Insurance:
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
With over 30 years' industry experience, Shield Total Insurance is the place to come for expert leisure vehicle and camping-related insurance with a smile.