Service was great! I ended need up needing a replacement (I’ll admit to some user error on that) and they sent out a new bracket quickly and without issue. Very happy with the product, too. Wish I...
Shelfology's customer service was excellent! They even shipped the shelf brackets early so that my kitchen remodel schedule wouldn't be impacted. Very quick to return phone calls and messages and...
Since my contractor had a couple of questions about the Tromso shelving
I decided to call and ask the questions. While on the phone the gentleman said that he could take my order. He told me that...
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Samantha
Shelfology
6 years ago
Yo Todd, thanks for the feedback, we really appreciate it! This business is run by humans, sometimes we miss details, apologies! Due to a variety of install settings and substrates, we have determined internally not to include wall fasteners with most shelf and hardware orders. Thanks to your feedback, we will make it a point of clarity to disclose this information over the phone moving forward. Thanks again for detailing your experience and doing business with us. Rock on!
love the merch! Made me laugh and the brackets we use all of the time at the shop. Never had a problem and the people at Shelfology are easy to work with. Steve helped me last and he was super chill...
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Samantha
Shelfology
6 years ago
Yo, we appreciate your feedback man! Keeping our finger on the customer's pulse is important to us and helps improve our business, so thanks. Also, your suspicions were correct, Steve is super hot. I'll make sure he knows about his secret admirer. Rock on!
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Shelfology makes uber-strong, super-cool shelf systems and hardware that are easy to use and support just about anything. Made in the US with love, blood, sweat, tears, and pure awesome. We aim to serve home owners and professionals alike. Rad!
