In general the service levels were good, staff are attentive and go the extra mile to help.
We encountered a couple of issues during our stay but they were attended to and resolved.
Product reviews
Dyddiad y pryniant: 07/03/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Product reviews
Dyddiad y pryniant: 03/03/2026
0
Rhannwch
MB
Mr Ballard
Dilyswyd gan Feefo
GBR
2 months ago
What Mr Ballard said about The Gambia Experience:
Charged too much for the non existent upgrade on the flight
Product reviews
Clare
The Gambia Experience
1 month ago
As one of our more budget friendly options, you can expect the quality to be lower than that of a 4/5 star property, however your comments have been noted and we thank you for your feedback. We hope you managed to enjoy your stay still.
Service was mostly excellent, but let down by a key point about rooms actually not being close together as I was advised at the time of booking. The two rooms in question weren't even in the same...
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Product reviews
Dyddiad y pryniant: 21/02/2026
0
Rhannwch
MC
Mr Cookson
Dilyswyd gan Feefo
2 months ago
Product reviews
Dyddiad y pryniant: 21/02/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Very variable. Restaurant staff were very lazy but waiting staff and bar staff very friendly also room cleaners were very good.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun..
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun..