The customer service provided on the phone prior to departure was good and very informative. I like the fact that they had their own designated office situated on hotel grounds - the staff located on...
Service in the Gambia is slow.
You may have to wait for your morning coffee with excuses like ~ the bar staff aren’t here yet, there’s no hot milk because the microwave doesn’t work, or they simply...
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Product reviews
Dyddiad y pryniant: 30/12/2025
0
Rhannwch
MW
Miss Wallington
Dilyswyd gan Feefo
10 months ago
Product reviews
Clare
The Gambia Experience
9 months ago
I am pleased you had a nice week despite having a stomach upset, I am sorry to hear you suffered with this. Although 'banjul belly' is not uncommon in The Gambia and therefore difficult to determine what the cause would have been. Thank you for taking the time to leave a review.
Dyddiad y pryniant: 27/12/2025
0
Rhannwch
MS
Mrs Simmonds
Dilyswyd gan Feefo
GMB
10 months ago
What Mrs Simmonds said about The Gambia Experience:
From the very start booking with the Gambia experience was a pleasure nothing was too much trouble. It was the easiest booking. I think I’ve ever done in my life. Also you speak to someone...
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Clare
The Gambia Experience
9 months ago
Thank you for your honest and balanced review of Holiday Beach Club. You have included some really helpful tips as well that I'm sure other visitors will find so useful. Thank you again for taking the time to leave a review and I am delighted to hear you would stay here again - we would certainly love to welcome you back!
Dyddiad y pryniant: 27/12/2025
0
Rhannwch
MS
Mrs Scrivener
Dilyswyd gan Feefo
GBR
10 months ago
What Mrs Scrivener said about The Gambia Experience:
Very good indeed, especially when you are identified as a repeat customer.
I was permitted to increase my luggage allowance free of charge in order to transport a charitable donation (educational...
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Clare
The Gambia Experience
9 months ago
This is great to hear! Thank you for your acknowledgement of this and for the 5 stars, it is much appreciated.
Everything we requested was carried out no problem what so every from the time of booking and on arrival in Gambia every thing was perfect
Product reviews
Clare
The Gambia Experience
9 months ago
I am so so happy to hear this! The staff are wonderful and will go out of their way to accommodate you and I am delighted this was your experience also. Thank you for the 5 stars and I do hope we can welcome you back again sometime.
Service is good in the hotel. Sometimes you have to ask for specifics if they are not replaced as in the breakfast buffet but on the whole it is very good. Rooms are kept spotless.
Service from...
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Clare
The Gambia Experience
9 months ago
I couldn't agree more! Thank you for your lovely comments and 5 stars!
Dyddiad y pryniant: 19/12/2025
0
Rhannwch
DW
David Warner
Dilyswyd gan Feefo
GBR
10 months ago
What David Warner said about The Gambia Experience:
The service in the bars an restaurants was faultless.
However, I only had my room serviced once during my 7 night stay and the cleaner must have used the socket that powered the fridge but didn't...
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Product reviews
Clare
The Gambia Experience
9 months ago
It sounds like you had a lovely stay at Senegambia Hotel, the vultures there are very cool and them along with the many other birds and wildlife there definitely add to a great experience. Thank you also for the excursion recommendations.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.