Order took ages to be sent and I only learnt that their were supply issues when I queried the delay. Should have emailed me as soon as they knew there was an issue.
Cwsmer Dibynadwy
11 years ago
Although previously had a good experience, the last order was dreadfully handled. Delayed due to one item not being in stock (not mentioned at point of order) then further delayed as when it finally came in, another item went out of stock. Very disappointing.
Sensory Direct
Sensory Direct
11 years ago
Hi and thank you for your feedback. We had some supply issues with one particular product and clearly we should have communicated this to you better. We have since put in new procedures to prevent this happening again.
Andrew
Sensory Direct
Sensory Direct
11 years ago
Thank you on the feedback on the shirt. This product is always tricky to size as it needs to be tight and there is a certain amount of give in the material so that it stretches. We are always happy to exchange products if you need a smaller or larger size.
Andrew
Product reviews
Dyddiad y pryniant: 04/02/2015
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
quick delivery- easy to use web site
Product reviews
Dyddiad y pryniant: 18/02/2015
0
Rhannwch
Cwsmer Dibynadwy
11 years ago
In case I made a mistake they checked due to multiplications , thank you
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.