Secure Trust Bank is no longer an active Feefo customer
Arddangos pob 6,381 adolygiad
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
GREAT PRODUCTS
EFFICIENT SERVICE
NO PESTERING
Louise
Secure Trust Bank
12 months ago
Hello,
We are delighted that you have found our products great and our service to be efficient. Thank you for your review.
Kind regards,
Louise
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
First Class
First Class Customer Service
Louise
Secure Trust Bank
12 months ago
Hello,
This is great to hear! Thank you so much for your feedback!
Kind regards,
Louise
0
Rhannwch
EF
Eamon Flanagan
Dilyswyd gan Feefo
GBR
12 months ago
What Eamon Flanagan said about Secure Trust Bank:
The website was easy to use and easy to attach new products to existing accounts
Louise
Secure Trust Bank
12 months ago
Hello Eamon,
We’re pleased to hear you found the website so easy to use and that attaching new products to your existing accounts was straightforward. Thank you so much for your positive feedback!
Kind regards,
Louise
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
all hope lost
Every time I try to log in, despite taking great care to get passwords etc. correct, I am refused entry to my accounts. Why this happens I do not know. I am so fed up I have withdrawn my money and...
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Louise
Secure Trust Bank
12 months ago
Hello
Thank you for sharing your experience with us. We understand how frustrating it can be to face login issues, especially when you've taken care to enter your credentials correctly.
We're sorry to hear that this led you to withdraw your money and switch providers. Your feedback is valuable, and we are constantly looking at better ways of using technology to improve our login process.
Kind regards,
Louise
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
12 months ago
Louise
Secure Trust Bank
12 months ago
Hello,
Thank you for your 5 star review!
Kind regards,
Louise
0
Rhannwch
CN
Colin Newnham
Dilyswyd gan Feefo
1 year ago
What Colin Newnham said about Secure Trust Bank:
Opening an ISA for the current year
Quick and efficient service online for opening a new cash ISA. It was reassuring to get an email confirming receipt of funds within a few hours of transferring the money. Good rate for the three year...
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Sophie
Secure Trust Bank
12 months ago
Hi Colin,
This is great to hear, We are pleased you found our online services quick an efficient when opening your ISA with us!
Thank you for your review!
Kind regards,
Sophie
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Excellent service.
Very happy with it the service I received.
Sophie
Secure Trust Bank
12 months ago
Hi,
We are pleased to hear you are satisfied with the service provided!
Thank you for your review!
Kind regards,
Sophie
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Sophie
Secure Trust Bank
12 months ago
Hi,
Thank you for your 5 star review, We appreciate it!
Kind regards,
Sophie
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Great account opening experience.
Very straightforward account opening process. Great online information. Simple process to transfer ISA.
Sophie
Secure Trust Bank
12 months ago
Hi,
We are pleased to hear you have had a good account opening experience with us and there has been no issues with your ISA transfer!
Thank you for your review!
Kind regards,
Sophie
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Good service
Good banking service
Sophie
Secure Trust Bank
1 year ago
Hi,
We appreciate your positive feedback and are pleased to hear you are happy with our service!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.