Hello Kevin,
Thank you for your kind feedback!
We’re delighted to hear the process was smooth and that your calls went well. - Katie
Dyddiad y pryniant: 07/11/2025
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
8 months ago
Booking process was simple and staff were friendly and helpful on the phone
Katie
Santa's Lapland
8 months ago
Hi there,
Thank you for your lovely feedback!
We’re delighted to hear you found the booking process simple and our team friendly and helpful.
We really appreciate you taking the time to share your experience and hope you have a fantastic holiday! - Katie
Dyddiad y pryniant: 01/11/2025
0
Rhannwch
JA
Jayne
Dilyswyd gan Feefo
Chesterfield
8 months ago
What Jayne said about Santa's Lapland:
It made a nice change being able to understand what the person on the other end was saying
Katie
Santa's Lapland
8 months ago
Hi Jayne,
Thank you for your feedback.
We’re so pleased to hear that your experience was clear and easy to understand. - Katie
Dyddiad y pryniant: 11/10/2025
0
Rhannwch
KA
Karl
Dilyswyd gan Feefo
8 months ago
What Karl said about Santa's Lapland:
Katie was very proactive and responded quickly during the booking process via chat
Katie
Santa's Lapland
8 months ago
Hello Karl,
Thank you so much for your kind feedback!
I’m really glad I could help make the booking process smooth and easy for you.
Wishing you a wonderful trip! - Katie
Dyddiad y pryniant: 27/10/2025
0
Rhannwch
RO
Robin
Dilyswyd gan Feefo
8 months ago
What Robin said about Santa's Lapland:
just a very good service and it felt like you were being treated well
Katie
Santa's Lapland
8 months ago
Hello Robin,
Thank you for your lovely feedback!
We’re so pleased to hear you felt well looked after — that’s exactly the experience we aim to give every guest.
We really appreciate you taking the time to share your kind words. - Katie
The booking agents were very knowledeable i was sent a really thorough Sensory guide for my son. This was amazing the attention to detail helped me too as feeling alittle anxious about our trip.
I...
Read more
Katie
Santa's Lapland
8 months ago
Hello Vicky,
Thank you so much for your lovely feedback!
We’re delighted to hear that our team could make the booking process smooth and that the Sensory Guide was helpful for you and your son.
It’s wonderful to know it helped ease some of your anxieties before your trip.
We hope you both have an amazing time! - Katie
Dyddiad y pryniant: 25/10/2025
0
Rhannwch
SA
Sara
Dilyswyd gan Feefo
8 months ago
What Sara said about Santa's Lapland:
Really knowledgeable and patient….i asked a lot of questions!!
Katie
Santa's Lapland
8 months ago
Hi Sara,
Thank you for your kind feedback!
We’re so pleased to hear that our team could answer all your questions and make the process clear.
We really appreciate you taking the time to share your experience. - Katie
Lady I spoke to on the telephone was efficient and very helpful
Katie
Santa's Lapland
8 months ago
Hello Brian,
Thank you for your kind feedback!
We’re glad you found the booking process easy and our team so helpful.
We appreciate you choosing us and look forward to welcoming you soon. - Katie
Dyddiad y pryniant: 08/10/2025
0
Rhannwch
CH
Christopher
Dilyswyd gan Feefo
9 months ago
What Christopher said about Santa's Lapland:
Great customer service from all i spoke to
Katie
Santa's Lapland
9 months ago
Hi Christopher,
Thank you for your lovely feedback!
We’re so pleased to hear you received great service from everyone you spoke to — we’ll be sure to share your comments with the team! - Katie
Dyddiad y pryniant: 06/10/2025
0
Rhannwch
LI
Lidia
Dilyswyd gan Feefo
9 months ago
What Lidia said about Santa's Lapland:
I tried several times to book on line, but was unsuccessful. I phoned and Laura very quickly and efficiently booked the holiday.
Katie
Santa's Lapland
9 months ago
Hi Lidia,
Thank you for your feedback!
We’re sorry to hear you had trouble booking online, but we’re so pleased Laura was able to assist quickly and efficiently to get your holiday booked.
We’ll be sure to share your kind words with her — and we hope you have a fantastic trip! - Katie
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.