My gate arrived damaged. Compensation offered was not generous and had to be negotiated. This annoyed me as I could not wait for a replacement as my existing gate was no longer secure.
Product reviews
Dyddiad y pryniant: 22/08/2023
0
Rhannwch
AW
Adrian Woollaston
Wellingborough
2 years ago
Satisfied with delivery
What Adrian Woollaston said about Ruby Group:
On-line ordering is simple/ The timber is always delivered when scheduled and the delivery guys are always helpful. I have bought this timber before, in various lengths, and it is always good quality...
Still waiting for product. Failed to deliver after advising delivery would be in 16 minutes.
Ruby group blamed everyone except them selves. Spoken with Depo and hauliers advised delivery note but no...
I needed a specific size of garden gate quickly, phoned through to confirm they could deliver within 5 days. Gate arrived in 4 days, delivered to where I needed it and really good quality and price
Ordered some time ago not heard from them Have emailed to establish why not not had reply so difficult to give a good rating on product not yet delivered and no reaction from their customer service
I ordered the wrong type of decking by mistake and they were really helpful as usual and arranged the return and delivery of the correct decking without any hassle and really efficiently. Top marks
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
A family run timber, home and garden online store offering free nationwide delivery on all orders over £50! With our own fleet vans we are able to offer driver tracked and fast 1-5 day delivery.