Great service throughout the process, very professional
Great service throughout the process, Very professional staff who have kept us well informed at all times.
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
I would recommend Rockhopper and use them again. Our mortgage wasn’t straightforward but they found a suitable produce. Always easy to contact with prompt replies to emails and very easy to talk to...
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1
Rhannwch
MH
Marie Henniges
Dilyswyd gan Feefo
London
6 years ago
What Marie Henniges said about RockHopper:
Fantastic service, first time buyers of shared ownership property!
As first time buyers of a shared ownership property with a rather niche financial situation (one normal salary, one PhD stipend income), we had nearly given up hope that we'd be able to buy our dream...
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1
Rhannwch
FS
Francis Hornyold-Strickland
Dilyswyd gan Feefo
London
6 years ago
What Francis Hornyold-Strickland said about RockHopper:
Amazingly responsive and really helpful.
Troy Clayton’s service was exceptional. Amazingly responsive, helpful and a pleasure to work with.
3
Rhannwch
TY
Tys
Dilyswyd gan Feefo
Bristol
6 years ago
What Tys said about RockHopper:
1st rate
1st rate service, as a first time buyer they dealt with all my mortgage application in a easy to understand format with prompt response to any questions I had. Would definitely recommend them
1
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Excellent service from start to finish thank
You
3
Rhannwch
AT
Adesuwa Tilling
Dilyswyd gan Feefo
6 years ago
What Adesuwa Tilling said about RockHopper:
Communication and responses from them were efficient. I rated 4 stars because of the length of time it took to get to completion which was too long to keep the customer in an uncertainty situation...
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2
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Superb service by Troy and his team patient professional and trustworthy
Excellent
Explained all steps of mortgage clearly and efficiently
No hitches or hidden charges
Highly recommended
4
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
The impossible
Troy was unbelievable- nothing was too much. I have moved into the house of my dreams and never thought it possible. Thank you
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.