Good product and good service. Initial visit identified a possible design but unavoidable problems were identified during installation. This meant that new brackets had to be manufactured and...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you for the review Vic. Happy to hear that we were able to sort installation issues and that your Markilux awning is now working well for you.
Brilliant service. No salesman. emailed my requirements and was given options and a price subject to survey. Surveyer had all samples of fabric and casings. Made my choices and received a price which...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you Terence. We really appreciate the review. I'm glad your Markilux awning is working well and that our surveyors were able to meet your requirements.
Excellent product and professional, thoughtful and careful installation and if I need a second awning I would only ever go to Roché Systems - excellence for beginning to completion
Jamie Pugh
Roché Awnings
9 years ago
Thank you for the kind review Tom. Glad your awning is working so well for you. I will certainly pass on your feedback to our partners at Markilux.
Awning is fitted to a south facing elevation & protects the interior of our lounge in the summer very effectively. We have even used it as a sunshade on those spring days when the sun is low but...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you for the kind review. It sounds like your awning has been a good addition and I'm glad to hear that it is providing such good protection in the summer months. I will definitely pass on your feedback to our partners at Markilux.
Your Initial Response was very good and the representative was pleasant and helpful. He brought good examples of material that were available for the awning, and large samples of the three fabrics I...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you for the review Diana. I'm so sorry to hear that you had an issue with the installation on your awning. I can understand how our internal lack of communication could have been frustrating for you. I will definitely pass on your feedback to our Customer Service Manager to review.
From the initial enquiry through to the final fitting, it was a seamless service. I had hoped for such as it was an expensive awning but it surpassed my expectations. Thank you Roche.
Would happily...
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Jamie Pugh
Roché Awnings
9 years ago
Thank you so much for the review. I'm glad to hear that your Markilux awning is working so well.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Roché Systems is an established company offering a range of quality awnings and glass rooms available to domestic and commercial clients throughout the UK.