Awful customer service. Very impolite tone. And not willing to help at all
Tia Talge
Robins Kitchen
8 years ago
Hi Juan,
I'm sorry to hear that you were having some issues with your purchase. However, I can confirm that the item you ordered does not include a lid for the candle. Max Benjamin does make a metal lid for their candles however this item is not one that we currently stock. If you would like to return your item it will be considered a change of mind and you will be required to pay for return shipping to our warehouse per Dallas' instruction in the email you attached. Please let me know if you would like a Return Authorisation Form to be organised for you.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Robins Kitchen is one of Australia's largest kitchenware retailer. In store you'll find bakeware, cookware, knives, dining and entertaining supplies and much more! Shop over 50 world recognised brands. We ship Australia wide!
