How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Road Runner

Arddangos pob 1,035 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

simple

Nice and friendly and easy to use websitr

Lee *****

Road Runner

5 years ago

Hi, thanks for your review. It is great to hear that you have been happy with our service. Your feedback is appreciated. Best wishes, Lee

Nigel

Dilyswyd gan Feefo

Arundel

5 years ago

What Nigel said about Road Runner:

Decent Company

I’ve been with them over 20 years. N honest Company, prompt to sort issues- usually. Despite some hefty premium increases, I’ve stayed because of the lack of aggro

Lee *****

Road Runner

5 years ago

Hi Nigel, thanks for taking the time to leave a review. We take on board all feedback and strive to offer the best possible service at all times. Your loyalty is very much appreciated. Best wishes, Lee

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Helpful and quick

Lee *****

Road Runner

5 years ago

Hi, thanks for taking the time to leave a review. We strive to make working with us as simple as possible so it is great to hear your feedback. Best wishes, Lee

James

Dilyswyd gan Feefo

5 years ago

What James said about Road Runner:

vehicle is referred. There is no call back you have to chase it

When a vehicle is referred you have to chase an answer , And no written message of acceptance. I was told “ just take my word for it.” When I asked for written confirmation

Lee *****

Road Runner

5 years ago

Hi James, thanks for your review. We appreciate you taking the time to provide this feedback. We will look in to this matter further and we be in touch to discuss. Best wishes, Lee

Kevin

Dilyswyd gan Feefo

5 years ago

What Kevin said about Road Runner:

first class

excellent staff great service i have used this company for years

Lee *****

Road Runner

5 years ago

Hi Kevin, thanks for taking the time to leave a review. We are pleased to hear that you have been happy with our service and appreciate your loyalty. Best wishes, Lee

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Always very helpful, friendly staff, would highly recommend Road Runner

As usual made renewal very simple and easy, have used them now for few years sorry didnt find ,Road Runner sooner, prices are very competetive

Lee *****

Road Runner

5 years ago

Hi, thanks for your review. As a team, we pride ourselves on the service we provide so it is great to hear that you have been happy with your experience in dealing with us. We value your custom and appreciate you taking the time to provide this feedback. Best wishes, Lee

Andrew

Dilyswyd gan Feefo

5 years ago

What Andrew said about Road Runner:

Exellent serivice

Lee *****

Road Runner

5 years ago

Hi Andrew, thanks for taking the time to leave a review. We strive to provide the best possible service at all times so your feedback is appreciated. Best wishes, Lee

Cwsmer Dibynadwy

Dilyswyd gan Feefo

5 years ago

Very easy to deal with, polite staff. Will be recommending to friends

Lee *****

Road Runner

5 years ago

Hi, thanks for taking the time to leave a review. It is great to hear that you found us easy to deal with and that you are happy to recommend us to friends. We are more than happy to reward recommendations and if you would like to know more about this please get in touch. Best wishes, Lee

Stuart Woodward

Dilyswyd gan Feefo

Shanklin Isle of Wight

5 years ago

What Stuart Woodward said about Road Runner:

KEEP ON DOING WHAT YOU ARE DOING BRILLIANTLY ROADRUNNER.

I have been with Roadrunner since the 1990n's long before their present records of 2006 onwards go back to. I think that speaks volumes in itself. I have always had a first class service with...

Lee *****

Road Runner

5 years ago

Hi Stuart, thank you so much for taking the time to leave such a positive review. It really is great to be able to read your comments and we appreciate your loyalty over they years. The team are always on hand to assist in any way we can and we will always be here for our customers. Thank you once again for your kind comments, the feeling is mutual. Best wishes, Lee

Philip

Dilyswyd gan Feefo

5 years ago

What Philip said about Road Runner:

Helpful people

Had good service from them for some years now

Lee *****

Road Runner

5 years ago

Hi Philip, thanks for taking the time to leave a review. It is great to hear that you have been happy with our service and we hope to have you with us for many years to come. Best wishes, Lee