Any telephone enquires I made were responded to promptly, efficiently and in a friendly manner. As mentioned, the tour guide was outstanding
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review .
We are delighted to hear that your telephone enquiries were handled promptly, efficiently, and in a friendly manner. It's also wonderful to know that you found our tour guide outstanding. We appreciate you sharing your positive experience with us.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review !
We are so pleased to hear that you thoroughly enjoyed your first holiday with us and that you found the time spent in each country adequate for understanding their history and culture. It's wonderful to know that you were impressed with the quality of the hotels and that our guide was excellent, being both knowledgeable and responsive. We appreciate you recommending this holiday to others.
Thank you for your lovely feedback. We're delighted to hear that you enjoyed exploring the beautiful towns and cities along the Danube. It's especially rewarding to know that the service provided by our team helped make your trip such a memorable experience. We appreciate your kind comments and hope to welcome you on another adventure soon.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review !
We are so pleased to hear that your first experience with Riviera Travel was such a positive one and that you found the entire trip seamless. It's wonderful to know that the Geoffrey Chaucer was comfortable and that the air conditioning worked well. We are also delighted that you were happy with the size of your room, the excellent food, and the staff. We truly appreciate you highlighting the fantastic organisation of the shore trips and the attentiveness of your tour guides. We look forward to welcoming you on another journey with us in the future.
Everything was online so didn't speak to anyone, but emails answered quickly
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback.
We are so pleased to hear that you enjoyed your Douro River cruise. Although you didn't need to speak with anyone directly, it's great to know that our team responded quickly to your emails and was able to assist you efficiently. We appreciate your comments and hope to welcome you on another holiday soon
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback.
We are pleased to hear that you enjoyed the peaceful cruise and the excursions. We are sorry that the ship and cabins did not fully meet your expectations, and that the evening entertainment was not to your taste. As the entertainment programme aims to appeal to a wide range of guests, experiences can vary. Your comments will be shared with the relevant teams.
Thank you for taking the time to share your thoughts.
Thank you for your 5*B feedback.
We are delighted to hear that everything went smoothly, from your flight and transfers to being met by our manager at the airport. It's great to know you had a trouble-free experience throughout. We appreciate your comments and hope to welcome you again soon.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful review.
We are so pleased to hear that you had a great time on our Split, Hvar & the Delights of Dalmatia Yacht Cruise. It's wonderful to know that you found the yacht immaculate and your cabin comfortable with good amenities. We're also delighted that the crew, food, and itinerary met your expectations, and that your tour manager was knowledgeable and fun. We hope to welcome you again in the near future .
Dyddiad y pryniant: 18/07/2026
0
Rhannwch
AH
Anthony Hartley
Dilyswyd gan Feefo
GBR
2 months ago
What Anthony Hartley said about Riviera Travel:
Very thing was excellent except the flight, which was Ryanair. Need I say more!!
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback.
We are delighted to hear that you had an excellent holiday overall. We are sorry that the flight did not fully meet your expectations, but we're pleased that the rest of your experience was such a positive one. Thank you for taking the time to share your comments, and we hope to welcome you on another holiday in the future.
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Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review.
It's fantastic to hear that you found the Douro river so beautiful and scenic, with plenty of vineyards to admire. We're also very pleased that our staff made such a positive impression on you. Thank you for your high recommendation of Riviera Travel.
Always friendly staff; good accommodations and excellent food
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback.
We are delighted to hear that you enjoyed the friendly service, comfortable accommodation, and excellent food. It's especially pleasing to know that our staff consistently made you feel welcome throughout your holiday. We appreciate your kind comments and hope to welcome you again in the future.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your kind words regarding your recent Douro River cruise.
We are delighted to hear that you found the experience relaxing and that the accommodation and food met your expectations with their quality and variety.
Waiting staff were friendly and efficient whether in the restaurant or
lounge.The frequent offer of glasses of cold water ,when up ondeck were very .much appreciated.
Thank you for your feedback. We are delighted to hear that you enjoyed your river cruise and that it was all that was promised. It's wonderful to know that the holiday met your expectations and that you had such a positive experience overall.
We appreciate your comments and hope to welcome you on another Riviera holiday in the future.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback. We're delighted to hear that you enjoyed the ship and that the crew helped make your cruise such a positive experience.
We appreciate your understanding regarding the changes to the itinerary caused by low water levels. While these conditions are beyond our control, our teams always work hard to minimise any disruption and ensure guests continue to enjoy their holiday.
Thank you for taking the time to share your comments, and we hope to welcome you on another Riviera cruise in the future.
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