Hello,
Thank you for your wonderful feedback! We are delighted to hear that you found your experience could not be bettered.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello,
We're so pleased to hear that your initial skepticism transformed into pure enjoyment during your Dubrovnik, Split & Jewels of the Dalmatian Coast Yacht Cruise. It's wonderful that the journey met all your expectations as outlined in the brochure.
Kind regards,
Riviera Travel
The back office staff worked hard to resolve issues relating to the altered schedule and various problems relating to flight delays and other travel disruptions that people had before/after the...
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Riviera Travel
Riviera Travel
2 months ago
Hello Neil,
Thank you for taking the time to share your feedback. We are pleased to hear that our back office staff worked diligently to address the schedule changes and travel disruptions you experienced. It is also wonderful to know that both our onboard team and the hotel staff provided you with an excellent experience.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
2 months ago
Hello Neil,
We're so pleased to hear that you had an excellent holiday with us, despite the diversion to the River Main. We appreciate you taking the time to share your experience.
Kind regards,
Riviera Travel
Hello,
It's wonderful to hear that you had such a perfect experience with us. We truly appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
2 months ago
Hello,
We are so pleased to hear that you had such an incredible experience cruising the Dalmatian coast with us. It's wonderful to know that the ship's crew, Captain Armando, and your Tour Manager Dražen made your voyage seamless and enjoyable. We're also delighted you found your accommodations top-notch and the onboard food fabulous. Thank you for your high recommendation!
Kind regards,
Riviera Travel
Service on the ship was the usual very high standard. Staff were friendly, attentive & professional.
Communication between us & Riviera was good, but perhaps could have been better on arrival at...
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Riviera Travel
Riviera Travel
2 months ago
Hello Helen,
Thank you for sharing your feedback on your recent experience. We are delighted to hear that you found the service on board to be of a very high standard, with our staff being friendly, attentive, and professional. We also appreciate your positive comments regarding communication with Riviera. We note your suggestion about arrival communication at Cologne airport and will take this on board.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
2 months ago
Hello Helen,
We are so pleased to hear that you enjoyed your cruise with us, and that the ship and staff met your expectations. It is always our aim to provide a memorable experience, and we are glad that you were able to have a full week of sailing. We appreciate your understanding regarding the itinerary changes and thank you for the photo's.
Kind regards,
Riviera Travel
Thank you for your wonderful review!
We are so pleased to hear that you had a fantastic experience with us.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful review.
We are so pleased to hear that you had an excellent experience on your Rhine Cruise to Switzerland for Solo Travellers. It's great to know that you appreciated the efforts made to create an alternative itinerary at short notice, and that the Oscar Wilde, its crew, and the cruise directors met your high standards. We are also delighted that the food and drink were of a very high standard We hope to welcome you onboard again in the future .
Dyddiad y pryniant: 31/07/2026
0
Rhannwch
FI
Fiona
Dilyswyd gan Feefo
2 months ago
What Fiona said about Riviera Travel:
Once confirmed travel and alternative offered support from Riviera staff on board was outstanding
Riviera Travel
Riviera Travel
2 months ago
Hello Fiona,
We are so pleased to hear that you had an outstanding experience with our Riviera staff on board. It's wonderful to know that their support made a positive difference to your travel.
Kind regards,
Riviera Travel
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Hello Fiona,
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the excellent alternative cruise to the Netherlands and Belgium, and that the ship and staff went out of their way to support you. We appreciate your understanding and are glad that the offering was first-class.
Kind regards,
Riviera Travel
Dyddiad y pryniant: 31/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Very good
Riviera Travel
Riviera Travel
2 months ago
Thank you for your 5* review .
We are so pleased to hear about your positive experience!
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your lovely review. We are delighted to hear that you had such an enjoyable holiday with us.
It is especially pleasing to know that Debbie made such a positive impression. We will be sure to pass on your kind comments to her, and we know she will be thrilled to receive your recognition.
Thank you for travelling with Riviera Travel, and we hope to welcome you back again soon.
Excellent. The staff were not only very efficient but very friendly and helpful.
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful feedback following your Rhine and Moselle cruise. We are delighted to hear that you had an excellent experience and that our staff made such a positive impression. Providing friendly, helpful, and efficient service is something we take great pride in, and your kind comments will be shared with the team. We hope to welcome you on another memorable journey with us in the future.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your review.
We are sorry to hear that the original itinerary had to be altered due to low water levels on the Rhine, and that you weren't able to visit Strasbourg and Heidelberg as planned. We appreciate you acknowledging that the alternative itinerary offered the opportunity to visit some very nice places.
It's wonderful to hear that you found the ship to be really nice, with great food and excellent staff.
Dyddiad y pryniant: 24/07/2026
0
Rhannwch
DD
David davidge
Dilyswyd gan Feefo
GBR
2 months ago
What David davidge said about Riviera Travel:
Food. Table service excellent. Entertainment first class. Briefings just right
Riviera Travel
Riviera Travel
2 months ago
Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed the food, table service, entertainment, and our briefings. It's wonderful to know that we provided you with such a positive experience.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your wonderful feedback!
We are so pleased to hear that you had a lovely time on your Seine, Paris and Normandy River Cruise. It's wonderful that you enjoyed the beautiful scenery and found the visits to the D-Day beaches and the cemetery so memorable. We appreciate you sharing your thoughts on your time in Paris and your visit to Bayeux Cathedral.
Dyddiad y pryniant: 21/07/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Waited in airport too long as guide not informed by head office that a couple had cancelled
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback. We sincerely apologise for the extended wait at the airport. Unfortunately, due to a communication oversight, our local guide was not advised that a couple had cancelled, which resulted in a delay. We regret the inconvenience caused and appreciate your understanding.
Product reviews
Riviera Travel
Riviera Travel
2 months ago
Thank you for your feedback. We are sorry to hear that certain aspects of the tour did not meet your expectations.
We appreciate your comments regarding the hotels. Whilst hotel star ratings are based on the range of facilities and services available, such as restaurants, leisure amenities, and public areas, we recognise that individual preferences and expectations can differ.
We also understand your disappointment regarding the lack of air conditioning at the second hotel, particularly given the high temperatures experienced during your stay. In addition, local siesta hours are a longstanding cultural tradition in some destinations and can result in shops and smaller businesses being closed during parts of the afternoon.
Please be assured that we have shared your feedback regarding the hotels with our Product Team for their awareness and ongoing review
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.