We have been on 5 or 6 Rivieratrips and this was the first time we had a problem and we don’t blame you for it . In fact we are booked with you again to go to Lake Garda in October .
Product reviews
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for taking the time to complete your review. I am sorry to learn you became ill during your holiday with us and for the undoubted effect this had on the enjoyment of your tour. I sincerely hope you have since made a full recovery and I hope you have been able to recover some of your costs from your travel insurance provider. I am also disappointed to read your comments regarding the Hotel Kaos and your concerns with toilets on the coach. Rest assured we closely monitor all the feedback we receive and your comments will be taken into careful consideration. If you require any further assistance from us please do not hesitate to contact our Customer Services Department at info@rivieratravel.co.uk.
This is the fourth tour we have been on with Riviera. Previous tours have been to South Africa, India and California and the golden west. All our experiences have been positive and we intend to take...
The whole experience was great. I have never been on this type of holiday before but I was very impressed and would choose another one in the future. The tour guide Franck was excellent, nothing was...
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.