I didn’t like getting up so early every day I enjoyed the trips but it felt a bit relentless and would have liked anther day or 2 to spend in Cefalu or at the Cefalu hotel
Good overall organisation, good guide, interesting trips BUT a complete failure to cope with an emergency which denied us the best part of the holiday.
Nicole - Customer Service Advisor
Riviera Travel
11 years ago
Thank you for taking the time to complete your review, I can see that you have also written in to us about your experiences on this tour and our Customer Services Department have responded to your concerns. I hope you were happy with this outcome but please do not hesitate to contact us if you have any further queries.
Product reviews
Nicole - Customer Service Advisor
Riviera Travel
11 years ago
Thank you for taking the time to complete your review, I can see that you have also written in to us about your experiences on this tour and our Customer Services Department have responded to your concerns. I hope you were happy with this outcome but please do not hesitate to contact us if you have any further queries.
Overall a pleasant trip though I had to stump up the usual single room supplement even though it was very late in the season. Your handling of customers on the phone needs looking at and the usual...
Our high expectations of the holiday were somewhat let down by the disappointments in the hotel's dining room at night. We were thinking of using Riviera Travel again - but are now cautious in light...
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