Very good at the hotel. Our Riviera rep was a friendly young lady who ensured we caught coaches, ferries and trains on time but lacked any knowledge of Stresa and areas visited.
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4* review.
We are pleased to hear that you found your hotel stay to be very good. It's great to know that our Riviera representative was friendly and helpful in ensuring you made your onward connections. We appreciate you taking the time to share your feedback regarding their local knowledge and this will be shared with the relevant teams .
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4* review.
We are glad to hear that you found the booking process straightforward for your Lake Maggiore, Orta & the Matterhorn holiday. We appreciate you taking the time to share your experience in detail. It's wonderful to know that the Hotel Regina Palace met your expectations and that you enjoyed the waiting staff and the breakfast buffet. We also note your comments regarding the flight arrangements and airport greeting. We hope you had an otherwise enjoyable holiday with us.
Excellent service received by riviera rep Edit highly recommend her professional attitude and made holiday safe and enjoyable . Informative about places we visited and very helpful towards fellow...
Excellent, couldn't fault the service. Professional and informative from beginning to end
Riviera Travel
Riviera Travel
4 months ago
Thank you so much for your wonderful 5‑star review!
We are delighted to hear that you found the tour excellent and that our service met your expectations from start to finish. Providing professional, informative, and seamless experiences is exactly what we strive for, so your kind feedback means a lot to our team.
We hope to welcome you back again soon for another memorable experience!
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your wonderful and detailed 5‑star review!
We are delighted to hear how much you enjoyed the tour and that Keith and the rest of the team helped make the experience so informative and well organised throughout. It’s great to know the itinerary, pacing, and destinations all worked so well for you.
We really appreciate your balanced feedback on the hotels and dining, and we will certainly take your comments on Seville and the Mijas dinner into consideration. Your honest insights are incredibly valuable to us.
It means a lot that you would recommend Riviera Travel, and we’re delighted the tour gave you such a memorable experience of the region.
We hope to welcome you again in the near future.
Thank you for your 5‑star review!
We are so pleased to hear that you found the tour safe, well organised, and that the pre‑travel information helped you feel fully prepared. It’s great to know everything ran smoothly for you.
We really appreciate your kind feedback and hope to welcome you again in the future!
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your wonderful review of your Lake Garda, Venice & Verona holiday.
We are delighted to hear that your itinerary and travel arrangements were well prepared and that you found our organisation at the resort and on your trips to be excellent. It's fantastic to know that you felt so well looked after and that the magical location and weather completed your perfect experience.
Excellent. Never intrusive, always supportive. We were particularly impressed with the organisation behind the visit to Capri.
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review !
We are delighted to hear that you had such an excellent experience with us and that our team was always supportive and never intrusive. It's wonderful to know that the organisation behind your visit to Capri was particularly impressive.
We hope to welcome you again in the near future.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review !
We are so pleased to hear that your first experience of an escorted holiday with us was such a positive one! It’s wonderful to know that our team’s efforts in taking care of everything made such a difference to your trip, even when you chose to explore independently. We appreciate you sharing your thoughts on the convenience of our organised excursions.
We hope to welcome you again soon.
The service in your Buton on trent office was good Staff were helpful especially *Personal information removed by Feefo* Your web sit was not good at all Thankfully your office staff saved the day...
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4* review .
We are so pleased to hear that you had such a positive experience with our service, and that our Burton-on-Trent office team, particularly *Personal information removed by Feefo*, were able to assist you. It's also wonderful to know that the service on your cruise, from the Captain to the cleaners, and the information provided by our guides, was excellent. We appreciate you taking the time to share your feedback.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your 4* review .
We are so pleased to hear that you had a wonderful experience on your Douro, Porto & Salamanca River Cruise. It's fantastic to know that you found all the staff to be friendly and helpful, and that the organisation of the trip was excellent. We're also delighted that your guide was knowledgeable and able to assist you. It's wonderful to hear that the atmosphere on board enabled guests to mix and that the scenery contributed to making it a memorable trip.
Excellent.
The hotel in Olbio was the nicer of the two, although the location in Alghero was good.
Nikki and Filiberto added to the quality of the experience by their attentions to detail
Riviera Travel
Riviera Travel
4 months ago
Thank you for your wonderful review!
We are so pleased to hear that you had an excellent experience on your recent travels with us. It's wonderful to know that you enjoyed the hotel in Olbia and appreciated the convenient location of the one in Alghero. We are also delighted that Nikki and Filiberto's attention to detail enhanced your holiday.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for taking the time to share your wonderful feedback about your recent trip to Sardinia.
We are delighted to hear that you had such a great time exploring the north of the island.
It's fantastic to know that Nikki, your guide, made your experience informative and enjoyable, and that Filiberto's driving skills ensured you reached your destinations safely. We are also pleased that you found the hotels clean and comfortable, with a good selection of meals.
We are so glad that Sardinia proved to be an ideal destination for you, with its beautiful scenery and charming old towns. We appreciate you highlighting the balance between guided tours and free time in the itinerary. We hope to welcome you back for another memorable holiday in the future.
Thank you for your kind words about your recent experience. We're delighted to hear that you found our staff and customer ratio to be excellent. We appreciate you taking the time to share your positive feedback.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review !
We are delighted to hear that you enjoyed such an excellent trip, finding the variety, food, excursions, and service to be of a high standard. It's wonderful to know you had such a positive experience.
Excellent - all the Staff were kind , courteous and helpful.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5* review .
We are so pleased to hear that you had a superb holiday and enjoyed your Douro, Porto & Salamanca River Cruise so much. It's wonderful to know that Bogdan and Nuno, along with all the staff, were helpful, courteous, and a pleasure to talk to. We appreciate your kind words and look forward to welcoming you on another Riviera holiday next year.
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